Strategic Development Manager, France

Whatnot
London
Workplace: HybridFull timeFunction: Product ManagementExperience: 3+ yearsSkills: ["Prioritisation","Communication","Ownership","Accountability","Analytical mindset"]

Own relationships with up to 200 French-speaking Whatnot sellers, using a structured, data-informed approach to coaching, engagement, and performance improvement. Drive account health and growth at scale by using AI tools and analytics (Salesforce, ChatGPT, Gong) to identify trends, automate outreach, and run education programs. Prioritize ruthlessly, deliver structured seller communications, and partner cross-functionally to surface insights and build scalable best practices.

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Whatnot
Whatnot
4 days ago

Strategic Development Manager, France

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Last checked: 14 hours agoStatus: Live

Job Summary

Own relationships with up to 200 French-speaking Whatnot sellers, using a structured, data-informed approach to coaching, engagement, and performance improvement. Drive account health and growth at scale by using AI tools and analytics (Salesforce, ChatGPT, Gong) to identify trends, automate outreach, and run education programs. Prioritize ruthlessly, deliver structured seller communications, and partner cross-functionally to surface insights and build scalable best practices.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Product Management

Key Responsibilities

  • •Manage a scaled book of business and own relationships with high-potential sellers
  • •Drive growth and account health at scale using AI tools and analytics to identify trends and automate communication
  • •Execute structured coaching programs, including monthly education seminars and automated growth treatments
  • •Deliver scaled outreach campaigns and structured messaging to improve seller account health
  • •Maintain data hygiene in Salesforce and track, measure, and report seller milestones to inform team metrics and continuous improvement

Key Requirements

  • •3–5+ years of experience in account management, partnerships, client success, or operations, ideally in ecommerce, marketplaces, or a creator platform
  • •Fluent French and English with a deep understanding of the French market
  • •Proven ability to manage a large, complex portfolio and drive measurable business outcomes
  • •Advanced organisational and prioritisation skills to navigate competing demands with structure
  • •Comfort using AI tools (e.g., ChatGPT, Salesforce automation, Gong AI) to improve efficiency and decision-making
Experience:3+ yearsEcommerceMarketplacesCreator platform
Skills:PrioritisationCommunicationOwnershipAccountabilityAnalytical mindset
Languages:FrenchEnglish
Tech Stack:SalesforceChatGPTGongAI

Company Brief

Whatnot
Whatnot is a live-stream shopping marketplace connecting sellers and collectors for trading cards, toys, and collectibles. The platform hosts live auctions and interactive streams, enabling creators and small businesses to sell directly to engaged communities.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: United States
Founded: 2019
WebsiteLinkedIn