Head Waiter (QA)

Power International Holding
Qatar
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 5+ yearsEducation: certificationSkills: ["Customer service","Leadership","Communication","Organizational skills","Problem-solving"]

Oversee front-of-house operations to deliver an exceptional dining experience. Lead and supervise waitstaff by assigning duties, training new team members, and maintaining service standards. Manage seating, reservations, work schedules, and administrative updates, while coordinating with kitchen and bar staff to ensure timely delivery. Handle guest inquiries and complaints professionally, support upselling and promotions, and oversee cash handling and dining area cleanliness.

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Power International Holding
Power International Holding
5 hours ago

Head Waiter (QA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Oversee front-of-house operations to deliver an exceptional dining experience. Lead and supervise waitstaff by assigning duties, training new team members, and maintaining service standards. Manage seating, reservations, work schedules, and administrative updates, while coordinating with kitchen and bar staff to ensure timely delivery. Handle guest inquiries and complaints professionally, support upselling and promotions, and oversee cash handling and dining area cleanliness.
Location: Qatar
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Oversee waitstaff performance, assign duties, and ensure service standards are upheld.
  • •Provide customer service by greeting guests, managing seating, and addressing inquiries and concerns.
  • •Train new staff on service procedures, menu knowledge, and customer interaction.
  • •Create and manage work schedules to ensure adequate coverage during peak hours and special events.
  • •Coordinate with kitchen and bar staff for accurate, timely delivery; handle cash handling, complaints, and report/reservation administration.

Key Requirements

  • •Minimum 5 years working experience and 3 years relevant working experience; 2 years GCC experience is a plus.
  • •Provide exceptional customer service, greeting guests and addressing inquiries and complaints professionally.
  • •Supervise waitstaff by assigning duties, upholding service standards, and motivating the team.
  • •Train new staff on service procedures, menu knowledge, and customer interaction.
  • •Manage reservations, seating arrangements, and service flow during peak periods.
Experience:5+ yearsHospitalityRestaurants
Education:Certification / Diploma in Hotel and Restaurant Management or Food and Beverage
Skills:Customer serviceLeadershipCommunicationOrganizational skillsProblem-solving

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website