Front Office Agent, SIRO One Za'abeel (20443)

Deliver exceptional guest service at SIRO One Za'abeel by managing front desk interactions, assisting with check-ins/check-outs, and resolving guest issues promptly. Coordinate with departments to support smooth operations, follow LQA standards, and ensure guest folios, payments, and due outs are accurate and timely. Maintain room assignment details, participate in upselling steps, and provide relevant reporting while adhering to hotel policies, safety, and compliance requirements.