Senior Relationship Banker

First Commonwealth Financial
Pennsylvania
Full timeFunction: Banking, Lending & CreditExperience: 5+ yearsEducation: high_schoolSkills: ["Relationship-building","Communication","Client service","Problem resolution","Professionalism"]

Own end-to-end customer issues and help keep the Financial Solutions Center running smoothly while deepening and growing consumer relationships. Spend most of your time expanding existing accounts through onboarding, outbound calling, referrals, and uncovering consumer lending needs (especially real-estate secured). Support operations and compliance by protecting privacy/security and following audit and cash-handling controls. Drive personal development through BUILD/BUILD 2.0 and coaching, while delivering an exceptional customer experience.

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First Commonwealth Financial
First Commonwealth Financial
1 day ago

Senior Relationship Banker

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 minutes agoStatus: Closed
Reposted: similar role first listed 1 week ago

Job Summary

Own end-to-end customer issues and help keep the Financial Solutions Center running smoothly while deepening and growing consumer relationships. Spend most of your time expanding existing accounts through onboarding, outbound calling, referrals, and uncovering consumer lending needs (especially real-estate secured). Support operations and compliance by protecting privacy/security and following audit and cash-handling controls. Drive personal development through BUILD/BUILD 2.0 and coaching, while delivering an exceptional customer experience.
Location: Pennsylvania
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Deepen consumer relationships by staying connected via onboarding and outbound calling, generating appointments, identifying partner referrals, and uncovering consumer lending opportunities.
  • •Grow consumer relationships by managing a top customer portfolio, using marketing campaigns and prospecting research/tools, leveraging refer-a-friend referrals, and using BUILD/BUILD 2.0 with account openings.
  • •Champion operations and compliance by protecting customer privacy and security, handling privacy/security conversations and fee retention topics, following cash handling/dual control guidelines, and adhering to audit and internal control expectations.
  • •Drive personal development through ownership of development, practicing BUILD/BUILD 2.0, building business product knowledge, staying current on internal resources/news, and completing required trainings.
  • •Deliver exceptional customer experience daily by living core values, being the single contact for problem resolution, and maintaining high conduct and account integrity for self and team.
Travel: Low travel

Key Requirements

  • •High school diploma or equivalent.
  • •5+ years of relevant experience in a client-centric sales environment, exceeding assigned goals while delivering high client service and meeting operational expectations.
  • •Excellent communication skills with strong professionalism and relationship-building ability in a complex, dynamic environment.
  • •Technologically savvy with tools including Microsoft Office, internet, mobile technology, and bank systems.
  • •Must register and maintain current registration with the National Mortgage Licensing System & Registry (NMLS), and have a valid driver’s license with ability/willingness to travel regionally.
Experience:5+ years
Education:High School
Skills:Relationship-buildingCommunicationClient serviceProblem resolutionProfessionalism
Licenses:Valid driver's license
Certifications:NMLS registration
Tech Stack:Microsoft OfficeInternetMobile technologyBank systemsNMLS

Company Brief

First Commonwealth Financial
Regional financial services company providing banking, lending, wealth management, and related financial products for individuals and businesses. Operates primarily through First Commonwealth Bank across Pennsylvania and neighboring markets.
Industry: Banking
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Indiana, United States
Founded: 1982
WebsiteLinkedIn