Patient Care Coordinator-Austin, TX

Sonova
Austin
Workplace: OnsiteFull timeUSD 20 - 21 hourlyFunction: Executive & General ManagementExperience: 2+ yearsEducation: high_schoolSkills: ["Communication","Relationship building"]

Coordinate patient care in the clinic by scheduling appointments, verifying insurance benefits, and maintaining accurate patient records. Work closely with clinical staff and hearing care professionals to support patients’ needs, provide first-level help, and process check-in/out and payments. Handle orders, repairs under supervision, deposits and reporting, inventory and supply requests, and assist with monthly community outreach events.

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FursaFursa
Sonova
Sonova
1 day ago

Patient Care Coordinator-Austin, TX

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Coordinate patient care in the clinic by scheduling appointments, verifying insurance benefits, and maintaining accurate patient records. Work closely with clinical staff and hearing care professionals to support patients’ needs, provide first-level help, and process check-in/out and payments. Handle orders, repairs under supervision, deposits and reporting, inventory and supply requests, and assist with monthly community outreach events.
Location: Austin
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Greet patients and coordinate scheduling and appointment confirmations
  • •Verify insurance benefits, complete authorizations, and maintain patient intake forms and records
  • •Provide first-level patient support (check in/out, answer questions, collect/process payments)
  • •Process patient orders and repairs under supervision; manage inventory and supply orders
  • •Prepare deposits and submit daily reports to finance; support monthly community outreach events

Pay and Benefits

Salary: USD 20 - 21 hourly
Perks:401kHealth InsuranceDentalVisionPaid LeaveFree Hearing

Key Requirements

  • •High school diploma (or equivalent)
  • •Previous customer service experience
  • •2+ years in a health care environment is preferred
  • •Strong professional verbal and written communication
  • •Knowledge of HIPAA regulations; EMR/EHR experience is a plus
Experience:2+ yearsHealthcare
Education:High School
Skills:CommunicationRelationship building
Tech Stack:Microsoft OfficeOutlookHIPAAEMR/EHR

Company Brief

Sonova
Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.
Industry: Medical Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stäfa, Switzerland
Founded: 1947
Website