Acting Lead Supervisor I

Tapestry
Quebec
Workplace: OnsiteFull time20.5 - 28Function: Administration & Executive AssistanceSkills: ["Customer focus","Communication","Feedback","Team building","Adaptability"]

Lead and support day-to-day operations with a strong focus on customer service, results, and accountability. The role emphasizes providing clear, actionable feedback, navigating ambiguity, and fostering positive performance through development and team-building. You’ll be expected to model key competencies for employees and people managers while supporting the sales floor and stockroom with the required physical capabilities.

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Tapestry
Tapestry
3 days ago

Acting Lead Supervisor I

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 2 days ago

Job Summary

Lead and support day-to-day operations with a strong focus on customer service, results, and accountability. The role emphasizes providing clear, actionable feedback, navigating ambiguity, and fostering positive performance through development and team-building. You’ll be expected to model key competencies for employees and people managers while supporting the sales floor and stockroom with the required physical capabilities.
Location: Quebec
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Deliver current, direct, actionable positive and corrective feedback to support performance.
  • •Maintain effective customer relationships and use firsthand customer information to improve service.
  • •Cope with ambiguity and shift gears as priorities change to continue driving execution and results.
  • •Lead and support team effectiveness, including building morale, encouraging open dialogue, and defining success for the whole team.
  • •Support store operations on the sales floor and stockroom, consistent with physical requirements.

Pay and Benefits

Salary: 20.5 - 28
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter Benefits

Key Requirements

  • •Demonstrate customer focus by meeting internal and external customer expectations and building effective customer relationships.
  • •Provide current, direct, actionable feedback and take appropriate action to address people-related issues.
  • •Comfortably handle ambiguity, change, and uncertainty while deciding and acting without having the total picture.
  • •Consistently exceed goals and drive results through steady, bottom-line oriented performance.
  • •Lift at least 25 lbs regularly (up to 50 lbs occasionally) and be able to climb, bend, kneel, and maneuver the sales floor and stockroom.
Skills:Customer focusCommunicationFeedbackTeam buildingAdaptability

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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