Provisioning Specialist

Filevine
Bratislava
Workplace: RemoteContractFunction: Communications, PR & CommunityEducation: bachelorsSkills: ["Communication","Organizational skills","Problem-solving","Cross-functional collaboration","Adaptability"]

Manage end-to-end provisioning requests for Filevine’s new and existing customers and technical partners, ensuring timely and accurate access to products and services. Run and coordinate the free trial provisioning process, serve as the primary liaison for implementation partner requests, and maintain documentation and tracking of provisioning activities. Partner with Product and Sales on initiatives like Depos for All and Paid Pilot, while auditing customer usage data and supporting data cleanup.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Filevine
Filevine
1 day ago

Provisioning Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Manage end-to-end provisioning requests for Filevine’s new and existing customers and technical partners, ensuring timely and accurate access to products and services. Run and coordinate the free trial provisioning process, serve as the primary liaison for implementation partner requests, and maintain documentation and tracking of provisioning activities. Partner with Product and Sales on initiatives like Depos for All and Paid Pilot, while auditing customer usage data and supporting data cleanup.
Location: Bratislava
Workplace: Remote
Employment Type: Contract
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Manage end-to-end product provisioning for technical partners and new/existing customers to ensure accurate, timely access.
  • •Manage the free trial initiative and ensure participants are provisioned on time.
  • •Work with Product and Sales on new initiatives (Depos for All and Paid Pilot) with clear communication and documentation.
  • •Act as the primary liaison for implementation partner requests.
  • •Maintain detailed documentation and track provisioning activities; help audit and clean up customer usage data and the customer database.

Key Requirements

  • •Excellent verbal and written communication skills.
  • •Exceptional organizational skills to manage multiple projects simultaneously.
  • •Proactive problem-solving and commitment to continuous improvement.
  • •Ability to work cross-functionally and adapt to shifting priorities.
  • •Proficiency in Microsoft Suite (especially Excel); Salesforce experience preferred.
Education:Bachelor's
Skills:CommunicationOrganizational skillsProblem-solvingCross-functional collaborationAdaptability
Tech Stack:Microsoft SuiteExcelSalesforceMicrosoft suite

Company Brief

Filevine
Provides cloud-based legal case management and practice management software for law firms and legal departments, offering document management, communication, reporting, and workflow automation to streamline case handling and client collaboration.
Industry: LegalTech
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Salt Lake City, United States
Founded: 2014
WebsiteLinkedIn