Seasonal Store Advisor, Miami

On Holding
Miami
Workplace: OnsiteSeasonalFunction: Customer Support (Service Desk)Experience: 1+ yearsSkills: ["Growth mindset","Resilience","Coachability","Reliability","Communication","Team-first mindset","Attention to detail","Accountability"]

Deliver a premium, individualized fan experience in-store as the brand ambassador. Master the Cloud CX Premium service model and execute the 5 Steps of Service to drive long-term brand loyalty. Support elevated try-on rituals and personalized product education to resolve hesitations, while maintaining premium visual standards and accurate inventory. Engage with the community and collaborate with the team to ensure clear shift communication.

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FursaFursa
On Holding
On Holding
2 days ago

Seasonal Store Advisor, Miami

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Last checked: 4 hours agoStatus: Live

Job Summary

Deliver a premium, individualized fan experience in-store as the brand ambassador. Master the Cloud CX Premium service model and execute the 5 Steps of Service to drive long-term brand loyalty. Support elevated try-on rituals and personalized product education to resolve hesitations, while maintaining premium visual standards and accurate inventory. Engage with the community and collaborate with the team to ensure clear shift communication.
Location: Miami
Workplace: Onsite
Employment Type: Seasonal
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Deliver a premium, individualized fan experience by mastering Cloud CX and executing the 5 Steps of Service to drive brand loyalty.
  • •Support guest interactions with elevated try-on rituals and personalized product education to resolve hesitations and ensure a seamless shopping journey.
  • •Execute daily operational tasks with meticulous attention to detail, maintaining premium visual standards.
  • •Maintain accurate inventory management to reflect On’s global positioning.
  • •Support community engagement and collaborative teamwork, ensuring clear communication to start and finish each shift together.

Key Requirements

  • •1+ years of experience in retail, hospitality, or customer-facing environments where delivering a quality experience is a priority.
  • •A growth mindset with proven ability to remain resilient and coachable while learning new products or processes.
  • •High reliability and accountability, with consistent performance and strict adherence to retail standard operating procedures.
  • •Strong communication skills and a team-first spirit, engaging with others and asking clarifying questions to meet collective goals.
  • •Ability to work night shifts, weekends, and some holidays.
Experience:1+ yearsRetailHospitalityCustomer-facing
Skills:Growth mindsetResilienceCoachabilityReliabilityCommunicationTeam-first mindsetAttention to detailAccountability
Languages:English

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn