Customer Experience Banker - Algonquin

Huntington Bancshares
United States
Workplace: OnsiteFull timeUSD 23 - 26 hourlyFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship management","Communication","Presentation","Sales acumen"]

Serve as a financial concierge for walk-in customers, helping retain and grow consumer and business relationships. Provide excellent customer service, resolve issues, and accurately process transactions while balancing daily. Educate customers on consumer deposit products, proactively identify growth opportunities through disciplined sales and follow-up, and refer customers to other bank areas to deepen relationships. Ensure compliance with operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
2 days ago

Customer Experience Banker - Algonquin

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Last checked: 10 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, helping retain and grow consumer and business relationships. Provide excellent customer service, resolve issues, and accurately process transactions while balancing daily. Educate customers on consumer deposit products, proactively identify growth opportunities through disciplined sales and follow-up, and refer customers to other bank areas to deepen relationships. Ensure compliance with operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Understand and educate customers on consumer deposit products.
  • •Proactively identify opportunities to grow customer relationships using disciplined sales processes, follow-up, outbound calling, and referral sourcing.
  • •Educate and refer customers to other bank areas to deepen relationships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Pay and Benefits

Salary: USD 23 - 26 hourly
Perks:Health InsuranceLife InsuranceDisability InsuranceRetirement SavingsPaid LeavePaid HolidaysWellness Stipend

Key Requirements

  • •High School Diploma or GED and at least 1 year of customer service (or military service) in an administration/contracting/civil affairs or similar role, or a Bachelor's Degree.
  • •1+ year in customer service within banking, financial services, or goal-driven retail sales (preferred).
  • •Cash handling skills (preferred).
  • •Comfort with technology such as mobile services and online banking services (preferred).
  • •Demonstrated sales, customer service, relationship management, communication, and presentation acumen.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceRelationship managementCommunicationPresentationSales acumen
Tech Stack:Mobile servicesOnline banking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn