HelloFresh

4 weeks ago

Senior UX Strategist & Researcher, Research Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Senior UX Strategist & Researcher responsible for building and scaling research infrastructure, driving AI-assisted tooling, and shaping strategic research across HelloFresh’s UX ecosystem. You’ll partner with cross-functional teams, influence senior stakeholders, and lead end-to-end research and strategy to enable data-driven product decisions at scale.

Location: Boulder

Workplace: Onsite

Employment Type: Full time

Job Function: Research & Scientific (R&D)

Seniority: Sr. Manager level

Key Responsibilities

•Build and scale research infrastructure: Own the development of the systems, tools, and programs that enable researchers and cross-functional partners to make evidence-based decisions at scale—spanning knowledge management, recruitment, democratization, tooling, governance, and more.
•Drive AI-assisted tooling and automation: Identify and build AI-powered workflows and automations. Accelerate discovery and the product design lifecycle end-to-end— from intake and recruitment through synthesis and implementation.
•Influence at strategic altitude: influence decision-makers— often at senior or executive level — by presenting in formats that force a decision in the room, not a follow-up meeting.
•Proactively drive operational excellence: Lead discovery workshops to proactively identify operational gaps, forecast resource needs, and define the team’s strategic roadmap.
•Match teams to the right solutions: Serve as an operational consultant to researchers and cross-functional stakeholders. Understand their workflows, goals, and constraints well enough to recommend the right program method, mechanism, or tool for their use case.

Pay and Benefits

Salary: USD 94,815 - 109,650 annually

Perks:401kHealth InsuranceParental LeaveMeal Plan

Key Requirements

•5+ years in UX research, UX strategy, Research Operations, or a closely related field within a tech environment
•Hands-on experience building and scaling business-critical research systems to enable research quality and consistency
•Mixed-methods toolkit with strong judgment for when to apply which approach, right-sized to speed and rigor
•Experience influencing senior-level stakeholders—changing significant decisions, not just informing them
•Ability to prototype and visualize strategic direction independently—through concept sketches, lo-fi prototypes, service blueprints, or AI-assisted artifacts

Experience:5+ yearsTechUxResearch operations

Skills:CommunicationStakeholder managementCollaborationProblem solvingLeadership

Languages:English

Tech Stack:AIPrototypingService blueprinting

Company Brief

HelloFresh

HelloFresh is a meal-kit and food subscription company that delivers fresh ingredients and recipes to consumers, offering convenient home-cooked meals through weekly subscription boxes across multiple international markets.

Industry: FoodTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.6

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

HelloFresh

4 weeks ago

Senior UX Strategist & Researcher, Research Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Boulder

Workplace: Onsite

Employment Type: Full time

Job Function: Research & Scientific (R&D)

Seniority: Sr. Manager level

Key Responsibilities

•Build and scale research infrastructure: Own the development of the systems, tools, and programs that enable researchers and cross-functional partners to make evidence-based decisions at scale—spanning knowledge management, recruitment, democratization, tooling, governance, and more.
•Drive AI-assisted tooling and automation: Identify and build AI-powered workflows and automations. Accelerate discovery and the product design lifecycle end-to-end— from intake and recruitment through synthesis and implementation.
•Influence at strategic altitude: influence decision-makers— often at senior or executive level — by presenting in formats that force a decision in the room, not a follow-up meeting.
•Proactively drive operational excellence: Lead discovery workshops to proactively identify operational gaps, forecast resource needs, and define the team’s strategic roadmap.
•Match teams to the right solutions: Serve as an operational consultant to researchers and cross-functional stakeholders. Understand their workflows, goals, and constraints well enough to recommend the right program method, mechanism, or tool for their use case.

Pay and Benefits

Salary: USD 94,815 - 109,650 annually

Perks:401kHealth InsuranceParental LeaveMeal Plan

Key Requirements

•5+ years in UX research, UX strategy, Research Operations, or a closely related field within a tech environment
•Hands-on experience building and scaling business-critical research systems to enable research quality and consistency
•Mixed-methods toolkit with strong judgment for when to apply which approach, right-sized to speed and rigor
•Experience influencing senior-level stakeholders—changing significant decisions, not just informing them
•Ability to prototype and visualize strategic direction independently—through concept sketches, lo-fi prototypes, service blueprints, or AI-assisted artifacts

Experience:5+ yearsTechUxResearch operations

Skills:CommunicationStakeholder managementCollaborationProblem solvingLeadership

Languages:English

Tech Stack:AIPrototypingService blueprinting

Company Brief

HelloFresh

Industry: FoodTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.6

Website LinkedIn