Elektrotechniker / Mechatroniker für den Kundensupport (m/w/d)

Fronius International
Austria
Workplace: HybridFull timeEUR 3,009.82 - 4,993.21Function: Product ManagementEducation: certificationSkills: ["Communication","Teamwork","Problem-solving","Initiative"]

Support customers worldwide with technical inquiries around configuration of welding systems. Handle customer support independently and in a team, and perform on-site commissioning of welding systems. Deliver customer training and assist internal training, while acting as a technical point of contact between internal and external stakeholders. Also support events such as trade shows and presentations.

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Fronius International
Fronius International
1 month ago

Elektrotechniker / Mechatroniker für den Kundensupport (m/w/d)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 days agoStatus: Live

Job Summary

Support customers worldwide with technical inquiries around configuration of welding systems. Handle customer support independently and in a team, and perform on-site commissioning of welding systems. Deliver customer training and assist internal training, while acting as a technical point of contact between internal and external stakeholders. Also support events such as trade shows and presentations.
Location: Austria
Workplace: Hybrid
Employment Type: Full time
Job Function: Product Management
Seniority: Entry level

Key Responsibilities

  • •Process technical customer inquiries for configuring welding systems.
  • •Provide customer support independently and as part of the team.
  • •Perform system-based commissioning of welding systems on-site with customers.
  • •Conduct customer training and support internal training.
  • •Serve as a technical contact for internal and external interfaces and support events such as trade shows and talks.
Travel: Low travel

Pay and Benefits

Salary: EUR 3,009.82 - 4,993.21
Perks:Remote WorkMeal AllowanceParkingLearning BudgetChildcare

Key Requirements

  • •Completed training in electrical engineering, electronics, or mechatronics (apprenticeship, HTL).
  • •Ideally, first experience in technical customer support with IT affinity.
  • •Communicative team player with a holistic mindset.
  • •Enjoy solving complex problems, including under stress.
  • •Good English skills and willingness for occasional international travel.
Education:Certification / Diploma in Elektrotechnik, Elektronik oder Mechatronik
Skills:CommunicationTeamworkProblem-solvingInitiative
Languages:English

Company Brief

Fronius International
Develops welding technology, solar energy solutions, and battery charging systems for industrial and commercial use. The company serves manufacturing, energy, and mobility customers with equipment, software, and services built around efficient power conversion.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Bootstrapped
Headquarters: Wels, Austria
Founded: 1945
WebsiteLinkedIn