Lead Content Designer (Player–Coach)

Own content strategy inside product tribes while staying hands-on with complex, high-impact product work. Define product voice and tone standards, build language systems (naming, taxonomy, structural clarity), and shape communication across critical workflows like payroll, compliance, and onboarding. Bridge brand and product language, introduce content early in discovery and roadmaps, and line manage content designers through critique, craft rituals, and mentorship to scale a coherent content discipline globally.