Lead Content Designer (Player–Coach)

Multiplier
Sydney, Bengaluru
Workplace: RemoteFull timeFunction: Design (Product/UX/UI/Visual)Experience: 8+ yearsSkills: ["Systems thinking","Clear communication","Collaboration","Empathy","Stakeholder influence"]

Own content strategy inside product tribes while staying hands-on with complex, high-impact product work. Define product voice and tone standards, build language systems (naming, taxonomy, structural clarity), and shape communication across critical workflows like payroll, compliance, and onboarding. Bridge brand and product language, introduce content early in discovery and roadmaps, and line manage content designers through critique, craft rituals, and mentorship to scale a coherent content discipline globally.

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FursaFursa
Multiplier
Multiplier
1 month ago

Lead Content Designer (Player–Coach)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Own content strategy inside product tribes while staying hands-on with complex, high-impact product work. Define product voice and tone standards, build language systems (naming, taxonomy, structural clarity), and shape communication across critical workflows like payroll, compliance, and onboarding. Bridge brand and product language, introduce content early in discovery and roadmaps, and line manage content designers through critique, craft rituals, and mentorship to scale a coherent content discipline globally.
Location: Sydney, Bengaluru
Workplace: Remote
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Manager level

Key Responsibilities

  • •Lead content strategy within a product tribe.
  • •Define and scale product voice, including voice/tone principles and consistent terminology across markets.
  • •Own complex product initiatives and shape language across key workflows (payroll, compliance, financial actions, onboarding).
  • •Line manage and mentor content designers through critique and craft rituals.
  • •Partner with brand and marketing, integrate content early in discovery/roadmap, and align across tribes to prevent fragmentation.

Key Requirements

  • •8–12+ years in content design or UX writing.
  • •Proven experience shaping voice and tone systems for products.
  • •Comfort navigating financial, compliance, or operational complexity.
  • •Experience coaching or leading other content designers.
  • •Ability to influence senior stakeholders with structured reasoning.
Experience:8+ yearsGlobal employment technologyUX writingContent design
Skills:Systems thinkingClear communicationCollaborationEmpathyStakeholder influence

Company Brief

Multiplier
Provides a Global Human Platform (EOR, global payroll, contractor management and HRIS) that enables companies to hire, onboard, manage and pay teams in 150+ countries while ensuring local compliance and payroll processing.
Industry: HR Tech
Company Size: Large (251 to 1,000 employees)
Revenue: USD 5M to 10M
Growth: Growth Stage Startup
Valuation: USD 250M to 500M
Funding: Series B
Headquarters: New York, United States
Founded: 2020
Glassdoor
Glassdoor: 4.3
WebsiteLinkedInGlassdoor