Agent(e) à la billetterie - Box Office Agent

Live Nation Entertainment
Quebec City, Quebec
Workplace: OnsiteSeasonalFunction: Data Analytics & Business IntelligenceExperience: 1+ yearsSkills: ["Customer service","Verbal communication","Written communication","Organizational skills","Multitasking"]

Provide front-line customer service to ticket purchasers and sell tickets in person at the box office using Ticketmaster’s point-of-sale system. Work regularly with Archtics and TM Host, handle and balance cash and credit-card transactions, and coordinate the distribution of will-call tickets. Support a flexible schedule based on event needs while maintaining a positive, team-oriented approach to operations in Quebec.

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Live Nation Entertainment
Live Nation Entertainment
2 months ago

Agent(e) à la billetterie - Box Office Agent

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Provide front-line customer service to ticket purchasers and sell tickets in person at the box office using Ticketmaster’s point-of-sale system. Work regularly with Archtics and TM Host, handle and balance cash and credit-card transactions, and coordinate the distribution of will-call tickets. Support a flexible schedule based on event needs while maintaining a positive, team-oriented approach to operations in Quebec.
Location: Quebec City, Quebec
Workplace: Onsite
Employment Type: Seasonal
Job Function: Data Analytics & Business Intelligence
Seniority: Entry level

Key Responsibilities

  • •Provide exceptional front-line customer service to ticket purchasers.
  • •Conduct in-person ticket sales at the box office using Ticketmaster’s Point of Sale system.
  • •Work regularly with Archtics and TM Host systems.
  • •Balance and account for cash and credit card receipts from ticket transactions.
  • •Coordinate and distribute will-call tickets for event attendees.

Key Requirements

  • •Minimum 1-year experience in sales and/or customer service.
  • •Basic understanding of event ticketing/box office operations.
  • •Bilingual in English and French (oral and written).
  • •Ability to accommodate an extremely flexible work schedule, including evenings, weekends, and holidays.
  • •Proficiency in Word, PowerPoint, and Excel, with strong verbal and written communication.
Experience:1+ years
Skills:Customer serviceVerbal communicationWritten communicationOrganizational skillsMultitasking
Languages:EnglishFrench
Tech Stack:Ticketmaster Point of SaleArchticsTM HostWordPowerPointExcel

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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