Technical Implementation Manager II ( Korean speaking)

Flywire
Singapore
Workplace: HybridFull timeFunction: Administration & Executive AssistanceSkills: ["Client-facing communication"]

Lead client integrations end-to-end for Flywire’s platform products, guiding teams through discovery, portal configuration, integration, testing, and go-live. Serve as the integrations SME across multiple implementation projects, run workshops and syncs, troubleshoot integration issues, and provide post-implementation hyper-care support. Partner with APAC sales and relationship management to ensure onboarding excellence, align solutions to client needs, and share product feedback with Product teams.

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FursaFursa
Flywire
Flywire
1 month ago

Technical Implementation Manager II ( Korean speaking)

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Last checked: 6 hours agoStatus: Live

Job Summary

Lead client integrations end-to-end for Flywire’s platform products, guiding teams through discovery, portal configuration, integration, testing, and go-live. Serve as the integrations SME across multiple implementation projects, run workshops and syncs, troubleshoot integration issues, and provide post-implementation hyper-care support. Partner with APAC sales and relationship management to ensure onboarding excellence, align solutions to client needs, and share product feedback with Product teams.
Location: Singapore
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Guide clients through Flywire integration stages: discovery, portal configuration, integration, testing, and go-live.
  • •Consult clients on implementing Flywire platform products including APIs, Payment Checkouts, and Recurring Payments.
  • •Lead multiple client implementation projects as the integrations SME to ensure successful execution.
  • •Run workshops and client syncs across implementation stages and provide post-implementation hyper-care support.
  • •Develop and maintain product documentation with Product teams, troubleshoot integration issues, and relay client feedback to improve products.

Pay and Benefits

Perks:Equity

Key Requirements

  • •Fluent in English and Korean, working across APAC with a strong focus on Korea.
  • •4+ years of technical support, consulting, implementation, professional services, or equivalent experience.
  • •Expertise in integrations and understanding different project methodologies.
  • •Exceptional client-facing and internal communication skills (written and oral).
  • •Experience implementing and configuring software (payment software preferred), with familiarity using APIs or JavaScript libraries.
Skills:Client-facing communication
Languages:EnglishKorean
Tech Stack:APIsJavaScriptZendeskPostmanVisual Studio CodeJIRASumoLogicCursorClaudeGoogle SuiteLiquidJavaSQLPython

Company Brief

Flywire
Provides a global payments platform and vertical-specific software to enable complex cross-border and domestic receivables for education, healthcare, travel and B2B clients, streamlining payments, reconciliation and receivables workflows.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Boston, United States
Founded: 2009
Glassdoor
Glassdoor: 3.5
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