Associate Customer Success Engineer - UK

Cyera
United Kingdom
Workplace: RemoteFull timeUSD 100,000 - 120,000 annuallyFunction: Customer Success & Account ManagementEducation: associatesSkills: ["Communication","Customer relations","Problem-solving","Collaboration","Leadership"]

Associate Customer Success Engineer to optimize customer utilization and ROI for Cyera, engaging with global enterprises. You’ll serve as the technical expert on the Cyera Platform, onboard and train customers, design customized use cases, advocate for customer needs, and drive ongoing adoption, with 25-50% travel annually in a remote-first role.

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Cyera
Cyera
7 months ago

Associate Customer Success Engineer - UK

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Last checked: 18 hours agoStatus: Live

Job Summary

Associate Customer Success Engineer to optimize customer utilization and ROI for Cyera, engaging with global enterprises. You’ll serve as the technical expert on the Cyera Platform, onboard and train customers, design customized use cases, advocate for customer needs, and drive ongoing adoption, with 25-50% travel annually in a remote-first role.
Location: United Kingdom
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Serve as the primary technical expert on the Cyera Platform and trusted advisor to customers at all levels
  • •Drive customer adoption through effective onboarding and training processes
  • •Design and deliver customized use cases that align with customers’ goals using a consultative approach
  • •Proactively ensure customers realize the full value of their investment and lead ongoing engagement and expansion
  • •Identify and resolve blockers to customer success and collaborate with peers to address them promptly
Travel: Medium travel

Pay and Benefits

Salary: USD 100,000 - 120,000 annually
Perks:Remote WorkHealth InsuranceVisionDentalPaid LeavePaid HolidaysSick Time

Key Requirements

  • •Associate’s degree or equivalent experience; Bachelor’s in Computer Science or similar experience a plus
  • •Strong project management skills; able to plan, organize, and execute multiple projects with attention to detail
  • •Self-starter who thrives in a fast-paced startup environment
  • •Proficiency in SQL and scripting languages (e.g., Python)
  • •Familiarity with APIs and web services
Experience:Data securityCybersecuritySaaS
Education:Associate's
Skills:CommunicationCustomer relationsProblem-solvingCollaborationLeadership
Tech Stack:SQLPythonAPIsWeb services

Company Brief

Cyera
Provides an AI‑native data security platform that discovers, classifies, and protects sensitive data across cloud, SaaS, databases, AI systems and on‑prem environments to reduce risk and enable secure AI adoption.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series F
Headquarters: New York, United States
Founded: 2021
Glassdoor
Glassdoor: 4.8
WebsiteLinkedInGlassdoor