STORE MANAGER

Puma
Mexico
Workplace: OnsiteFull timeFunction: Business OperationsSkills: ["Leadership","Coaching","Performance management","Customer focus","Operational execution"]

Lead day-to-day store operations to ensure the retail location consistently meets or exceeds sales, KPIs, and profitability targets. Drive a customer-focused service culture aligned with PUMA brand standards, manage recruiting, training, performance evaluations, and coaching for store associates, and oversee merchandise receiving and processing. Own loss prevention, operational compliance, and inventory goals, including physical counts.

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FursaFursa
Puma
Puma
1 month ago

STORE MANAGER

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Lead day-to-day store operations to ensure the retail location consistently meets or exceeds sales, KPIs, and profitability targets. Drive a customer-focused service culture aligned with PUMA brand standards, manage recruiting, training, performance evaluations, and coaching for store associates, and oversee merchandise receiving and processing. Own loss prevention, operational compliance, and inventory goals, including physical counts.
Location: Mexico
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Strategically manage and promote a sales culture in the retail store to achieve or exceed sales, KPIs, and profitability targets.
  • •Ensure high standards of customer service experience in sync with PUMA brand values and service standards.
  • •Recruit, train, develop, and replace store associates; manage results and team performance.
  • •Conduct timely, accurate performance evaluations and drive accountability through weekly productivity conversations and daily coaching.
  • •Oversee merchandise receiving and processing, loss prevention, operational compliance, and inventory goals including physical counts.

Key Requirements

  • •Ensure the store consistently reaches or exceeds sales, KPIs, and profitability goals through short- and long-term planning, expense control, sales, and service.
  • •Maintain high service experience standards aligned with PUMA brand values and store service standards.
  • •Recruit, train, develop, and replace high-performing associates; manage results for the store team.
  • •Prepare and administer timely, accurate performance evaluations for each team member.
  • •Drive accountability through weekly productivity conversations, daily on-the-spot coaching, performance recognition, and development actions as needed.
Experience:RetailSalesStore operations
Skills:LeadershipCoachingPerformance managementCustomer focusOperational execution

Company Brief

Puma
Global athletic and casual footwear, apparel, and accessories brand designing, developing, marketing and selling sports-inspired products for consumers and athletes worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1948
WebsiteLinkedIn