Wise

2 weeks ago

Lead Design Researcher

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Lead strategic design research to improve customer acquisition across an onboarding pod at Wise. You’ll set research priorities and direction for four teams covering SEO, comparison, referrals, and the website, guiding hands-on, generative and evaluative studies. Collaborate closely with designers to turn findings into user-centered decisions, while mentoring a junior researcher and influencing senior stakeholders using clear storytelling and evidence-backed impact.

Location: London

Workplace: Hybrid

Employment Type: Full time · Permanent

Job Function: Research & Scientific (R&D)

Seniority: Mid level

Key Responsibilities

•Set priorities and research direction, aligning work across your pod and business goals.
•Lead hands-on strategic research and ship evaluative and strategic insights.
•Take responsibility for research direction across four teams (SEO, comparison, referrals, and website).
•Elevate research craft and capabilities by leading by example and developing the team’s research thinking.
•Mentor and manage one junior researcher, and influence senior leaders to drive user-centered decision making.

Pay and Benefits

Salary: GBP 102,000 - 133,000 annually

Key Requirements

•Deep experience with both generative and evaluative research, with strong problem-solving and holistic thinking.
•Strong judgment selecting appropriate research approaches for ambiguity and complexity, and building decision confidence with well-designed studies.
•Expert at connecting user evidence to business outcomes and scaling research influence across teams and senior stakeholders.
•Experience leading UX research in a tech/product industry, including mixed-method studies and modern research tools with thoughtful AI use.
•Experience managing and developing researchers, including mentoring and guiding improved performance within your area.

Experience:Generative researchEvaluative researchUX researchTech/product industryMixed-method studies

Skills:Strategic leadershipMentoringCommunicationStorytellingInfluencing

Languages:English

Tech Stack:AI

Company Brief

Wise

Wise (formerly TransferWise) is a London-based fintech that provides low-cost international money transfers, multi-currency accounts and payment infrastructure for individuals and businesses worldwide.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 2011

Glassdoor: 3.8

Website LinkedIn Glassdoor

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Wise

2 weeks ago

Lead Design Researcher

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: London

Workplace: Hybrid

Employment Type: Full time · Permanent

Job Function: Research & Scientific (R&D)

Seniority: Mid level

Key Responsibilities

•Set priorities and research direction, aligning work across your pod and business goals.
•Lead hands-on strategic research and ship evaluative and strategic insights.
•Take responsibility for research direction across four teams (SEO, comparison, referrals, and website).
•Elevate research craft and capabilities by leading by example and developing the team’s research thinking.
•Mentor and manage one junior researcher, and influence senior leaders to drive user-centered decision making.

Pay and Benefits

Salary: GBP 102,000 - 133,000 annually

Key Requirements

•Deep experience with both generative and evaluative research, with strong problem-solving and holistic thinking.
•Strong judgment selecting appropriate research approaches for ambiguity and complexity, and building decision confidence with well-designed studies.
•Expert at connecting user evidence to business outcomes and scaling research influence across teams and senior stakeholders.
•Experience leading UX research in a tech/product industry, including mixed-method studies and modern research tools with thoughtful AI use.
•Experience managing and developing researchers, including mentoring and guiding improved performance within your area.

Experience:Generative researchEvaluative researchUX researchTech/product industryMixed-method studies

Skills:Strategic leadershipMentoringCommunicationStorytellingInfluencing

Languages:English

Tech Stack:AI

Company Brief

Wise

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 2011

Glassdoor: 3.8

Website LinkedIn Glassdoor