it support

Qureos
Anywhere
Workplace: OnsiteFull timeFunction: IT Support & HelpdeskSkills: ["Problem-solving","Communication","Interpersonal skills","Independent work","Documentation"]

Serve as the first point of contact for IT issues, delivering first- and second-line support for hardware, software, and network problems. Install and maintain end-user devices and peripherals, troubleshoot Windows/macOS and Microsoft 365, manage Active Directory and email access, and support retail point-of-sale systems. Maintain IT asset inventory, document procedures, and assist with IT projects such as upgrades, office moves, and new technology rollouts.

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FursaFursa
Qureos
Qureos
3 days ago

it support

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Serve as the first point of contact for IT issues, delivering first- and second-line support for hardware, software, and network problems. Install and maintain end-user devices and peripherals, troubleshoot Windows/macOS and Microsoft 365, manage Active Directory and email access, and support retail point-of-sale systems. Maintain IT asset inventory, document procedures, and assist with IT projects such as upgrades, office moves, and new technology rollouts.
Location: Anywhere
Workplace: Onsite
Employment Type: Full time
Job Function: IT Support & Helpdesk

Key Responsibilities

  • •Provide first- and second-line support for hardware, software, and network issues.
  • •Install, configure, and maintain desktops, laptops, mobile devices, printers, and peripherals.
  • •Troubleshoot operating systems, Microsoft 365, and business-specific applications.
  • •Manage user accounts, permissions, and access rights using Active Directory and email platforms.
  • •Support POS systems, maintain IT asset inventory, document IT processes, and assist with IT projects.

Pay and Benefits

Perks:PensionHoliday AllowanceTrainingEmployee Discount

Key Requirements

  • •Proven experience in an IT support or helpdesk role.
  • •Strong knowledge of Microsoft Windows and the Microsoft 365 suite.
  • •Networking fundamentals knowledge (TCP/IP, DNS, DHCP).
  • •Hands-on experience troubleshooting and repairing PC hardware.
  • •Relevant IT certifications such as CompTIA A+ or Microsoft Certified (advantage).
Experience:RetailPOS
Skills:Problem-solvingCommunicationInterpersonal skillsIndependent workDocumentation
Certifications:CompTIA A+Microsoft Certified
Tech Stack:WindowsMacOSMicrosoft 365Active DirectoryTCP/IPDNSDHCPPOS systemsMicrosoft CertifiedCompTIA A+

Company Brief

Qureos
Provides an AI-powered hiring and recruitment platform that helps employers source, screen, and match candidates faster. The product is designed to streamline talent acquisition and reduce time spent on repetitive recruiting tasks.
Industry: HR Tech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Dubai, United Arab Emirates
Founded: 2019
WebsiteLinkedIn