Supervisor, Crew Hotel and Limo Operations (Fort Worth, TX, US)

American Airlines Group
United States
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 3+ yearsEducation: bachelorsSkills: ["Leadership","Communication","Problem-solving","Analytical skills","Teamwork","Confidentiality"]

Ensure seamless crew hotel and limo arrangements for crew scheduling within the Integrated Operations Center, supporting a fast-paced 24/7 environment. Lead and develop a team of 15, coordinate on-time hotel/limo reservations, and provide frontline support to drive superior customer service. Manage hotel/limo logistics and special projects, analyze cost and usage data to find savings, audit operational processes, and collaborate with internal teams, suppliers, vendors, and partners to improve service quality and efficiency.

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American Airlines Group
American Airlines Group
2 days ago

Supervisor, Crew Hotel and Limo Operations (Fort Worth, TX, US)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Ensure seamless crew hotel and limo arrangements for crew scheduling within the Integrated Operations Center, supporting a fast-paced 24/7 environment. Lead and develop a team of 15, coordinate on-time hotel/limo reservations, and provide frontline support to drive superior customer service. Manage hotel/limo logistics and special projects, analyze cost and usage data to find savings, audit operational processes, and collaborate with internal teams, suppliers, vendors, and partners to improve service quality and efficiency.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Lead and oversee the daily operations of Crew Hotel and Limo team members to ensure efficient, accurate hotel and limo reservations.
  • •Provide frontline team support to enable superior customer service.
  • •Provide strategic support to Crew Scheduling, managing hotel/limo logistics, charter operations, and high-priority special projects.
  • •Analyze financial and usage data for hotel services to identify cost-saving opportunities and improve efficiency.
  • •Audit and improve operational processes by researching hotels for off-schedule operations, ensuring compliance, and collaborating cross-functionally with internal teams and external partners.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPet InsuranceVirtual Doctor

Key Requirements

  • •Bachelor’s degree in a related field.
  • •3+ years of experience in a supervisory or leadership role.
  • •Ability to work in a 24/7 operational environment.
  • •Strong leadership and management skills.
  • •Proficiency in Microsoft Office (Excel, Word, PowerPoint) and ability to handle sensitive information.
Experience:3+ yearsHotel/limo operationsTravel managementCrew schedulingAirline operations
Education:Bachelor's
Skills:LeadershipCommunicationProblem-solvingAnalytical skillsTeamworkConfidentiality
Tech Stack:Microsoft OfficeExcelWordPowerPoint

Company Brief

American Airlines Group
Major U.S. airline providing scheduled passenger and cargo air transportation globally. Operates a large fleet and extensive domestic and international route network, serving millions of customers with diversified travel and loyalty services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Worth, United States
Founded: 1926
WebsiteLinkedIn