Supervisor - Field Customer Service

Iberdrola
United States
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Skills: []

Supervise field customer service activities, ensuring timely and high-quality service delivery while coordinating day-to-day operations. Lead field customer service efforts across assigned areas, monitor performance, and support teams in meeting customer needs and service standards. Ensure issues are resolved effectively and that field operations run smoothly in alignment with company processes and expectations.

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FursaFursa
Iberdrola
Iberdrola
2 months ago

Supervisor - Field Customer Service

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 days agoStatus: Live

Job Summary

Supervise field customer service activities, ensuring timely and high-quality service delivery while coordinating day-to-day operations. Lead field customer service efforts across assigned areas, monitor performance, and support teams in meeting customer needs and service standards. Ensure issues are resolved effectively and that field operations run smoothly in alignment with company processes and expectations.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Manager level

Company Brief

Iberdrola
Iberdrola is a multinational electric utility focused on generation, distribution and commercialization of electricity, with significant investments in renewable energy, grid modernization and international power markets serving residential, commercial and industrial customers.
Industry: Utilities
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Bilbao, Spain
Founded: 1992
WebsiteLinkedIn