Customer Implementation Manager

Lead end-to-end implementations for Healthie’s enterprise digital healthcare customers, serving as the primary point of contact through onboarding and go-live. Own implementation health and progress, coordinate cross-functional teams, manage evolving requirements, mitigate risks, and keep customers aligned to milestones and timelines. Collaborate with Customer Success, Product, Sales, Support, and Solutions Engineering to resolve issues, improve processes, and scale a seamless customer experience.