1 day ago

Business Data Analyst (Automation & Business Insights) - Trust and Safety

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Own operational metrics and attribution frameworks for Trust & Safety’s Automation & Business Insights team, and drive insights-driven performance reporting. Partner with Data Science and Data Warehouse teams to manage end-to-end data infrastructure, develop and maintain dashboards, and extend automated reporting. Produce comprehensive cross-LoB operational performance reports and ad-hoc analysis, translating findings into actionable recommendations to improve quality, efficiency, and sustainability.

Location: Singapore

Employment Type: Full time

Job Function: Data Analytics & Business Intelligence

Seniority: Mid level

Key Responsibilities

•Define and iterate core operational metrics systems and attribution frameworks aligned with business strategies and operational needs.
•Collaborate with Data Science and Data Warehouse teams to manage end-to-end data infrastructure, including dataset optimization and dashboard development/maintenance.
•Extend automated reporting solutions and proactively align reporting efforts with overall business goals.
•Develop and deliver operational performance data reports to provide accurate, timely insights for tracking progress and identifying improvement opportunities.
•Conduct cross-LoB business analysis and support urgent requests with ad-hoc reports and presentations including findings, observations, and strategic recommendations.

Key Requirements

•Bachelor’s degree (or above) in Mathematics, Statistics, Computer Science, Information Systems, or a related field.
•3+ years of professional experience in Data Analysis, Business Analysis, or Business Intelligence (BI), delivering data-driven insights to optimize operations.
•Deep expertise in metric system design, attribution analysis, and anomaly detection, translating technical frameworks into actionable guidance.
•Proficiency in data visualization tools (Tableau/Power BI) and advanced skills in SQL, Excel, and statistical analysis; Python is a plus.
•Strong business acumen and an insight-driven mindset for identifying operational pain points and proposing targeted improvements.

Experience:BIData analysisBusiness analysisContent moderationCall centerCustomer serviceTrust & Safety

Education:Bachelor's in Mathematics, Statistics, Computer Science, Information Systems or other related majors

Skills:Business acumenInsight-driven mindsetStakeholder managementProject coordinationPrioritization

Tech Stack:TableauPower BISQLExcelPythonData infrastructureData warehouseData scienceDashboard developmentStatistical analysisMetric system designAttribution analysisAnomaly detection

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

1 day ago

Business Data Analyst (Automation & Business Insights) - Trust and Safety

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Singapore

Employment Type: Full time

Job Function: Data Analytics & Business Intelligence

Seniority: Mid level

Key Responsibilities

•Define and iterate core operational metrics systems and attribution frameworks aligned with business strategies and operational needs.
•Collaborate with Data Science and Data Warehouse teams to manage end-to-end data infrastructure, including dataset optimization and dashboard development/maintenance.
•Extend automated reporting solutions and proactively align reporting efforts with overall business goals.
•Develop and deliver operational performance data reports to provide accurate, timely insights for tracking progress and identifying improvement opportunities.
•Conduct cross-LoB business analysis and support urgent requests with ad-hoc reports and presentations including findings, observations, and strategic recommendations.

Key Requirements

•Bachelor’s degree (or above) in Mathematics, Statistics, Computer Science, Information Systems, or a related field.
•3+ years of professional experience in Data Analysis, Business Analysis, or Business Intelligence (BI), delivering data-driven insights to optimize operations.
•Deep expertise in metric system design, attribution analysis, and anomaly detection, translating technical frameworks into actionable guidance.
•Proficiency in data visualization tools (Tableau/Power BI) and advanced skills in SQL, Excel, and statistical analysis; Python is a plus.
•Strong business acumen and an insight-driven mindset for identifying operational pain points and proposing targeted improvements.

Experience:BIData analysisBusiness analysisContent moderationCall centerCustomer serviceTrust & Safety

Education:Bachelor's in Mathematics, Statistics, Computer Science, Information Systems or other related majors

Skills:Business acumenInsight-driven mindsetStakeholder managementProject coordinationPrioritization

Tech Stack:TableauPower BISQLExcelPythonData infrastructureData warehouseData scienceDashboard developmentStatistical analysisMetric system designAttribution analysisAnomaly detection

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn