Assistant Manager Operations - Apprentice (12 Months)

HSBC
Hyderabad
Workplace: OnsiteContractFunction: Administration & Executive AssistanceEducation: bachelorsSkills: ["Communication","Interpersonal skills","Customer orientation","Service mindset","Compliance mindset"]

Join HSBC Asset Management’s Investor Service Centre as a 12-month apprentice focused on timely, error-free transaction reporting and clear customer communication. You’ll support distribution and investor services for corporate customers, coordinate with service providers to flag discrepancies, and drive process and efficiency improvements. The role includes monthly reporting, compliance with regulatory and process requirements, contribution to knowledge management, and support for contingency/leave planning for the customer service team.

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FursaFursa
HSBC
HSBC
4 hours ago

Assistant Manager Operations - Apprentice (12 Months)

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Last checked: 4 hours agoStatus: Live

Job Summary

Join HSBC Asset Management’s Investor Service Centre as a 12-month apprentice focused on timely, error-free transaction reporting and clear customer communication. You’ll support distribution and investor services for corporate customers, coordinate with service providers to flag discrepancies, and drive process and efficiency improvements. The role includes monthly reporting, compliance with regulatory and process requirements, contribution to knowledge management, and support for contingency/leave planning for the customer service team.
Location: Hyderabad
Workplace: Onsite
Employment Type: Contract · 12 months
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Ensure timely and error-free reporting of transactions received at the Investor Service Centre.
  • •Manage customer communication to achieve timely resolution.
  • •Excel in distribution services and investor services, with focus on corporate customers.
  • •Interface with service providers and highlight discrepancies or gaps in a timely manner.
  • •Comply with regulatory requirements and process manuals; contribute to knowledge management and monthly reporting.

Key Requirements

  • •Minimum graduation (or higher as required by the role).
  • •Understanding of mutual fund/security markets.
  • •Good verbal and written communication plus team and interpersonal skills.
  • •Inclination to work in a client-facing service role.
  • •NISM VA certification (or as required for the job profile).
Experience:Asset managementMutual fundsInvestor services
Education:Bachelor's
Skills:CommunicationInterpersonal skillsCustomer orientationService mindsetCompliance mindset
Certifications:NISM VA
Tech Stack:Excel

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn