Sales Support Associate II

Tapestry
Orlando
Workplace: OnsitePart timeUSD 15 - 21.75 hourlyFunction: SalesExperience: 1+ yearsSkills: ["Communication","Customer service","Organizational skills","Attention to detail","Multitasking"]

Provide friendly, efficient customer service at the cash wrap and on a well-maintained sales floor. Operate POS accurately, manage cash wrap organization, and assist with product flow from receipt to point of sale. Receive and organize shipments, maintain stockroom cleanliness, replenish the sales floor, and execute visual merchandising updates while following Loss Prevention guidelines and supporting store efficiency.

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Tapestry
Tapestry
2 months ago

Sales Support Associate II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Provide friendly, efficient customer service at the cash wrap and on a well-maintained sales floor. Operate POS accurately, manage cash wrap organization, and assist with product flow from receipt to point of sale. Receive and organize shipments, maintain stockroom cleanliness, replenish the sales floor, and execute visual merchandising updates while following Loss Prevention guidelines and supporting store efficiency.
Location: Orlando
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients warmly, anticipate needs, and provide personalized assistance at the cash wrap.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products and promote gift cards; capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and keep the stockroom clean.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and support Loss Prevention and housekeeping standards.

Pay and Benefits

Salary: USD 15 - 21.75 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock experience or sales), preferably in luxury retail; education and experience may be considered together.
  • •Knowledge of fashion trends and marketplace competition.
  • •Experience with cash register systems and basic computer skills, including iPad/laptop, Mobile POS, and Internet.
  • •Strong attention to detail and organizational skills.
  • •Ability to multitask in a fast-paced environment and provide excellent customer service.
Experience:1+ yearsRetail
Skills:CommunicationCustomer serviceOrganizational skillsAttention to detailMultitasking
Languages:English
Tech Stack:POSIPadMobile POSInternet

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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