Junior Claims Coordinator (f/m/d) @MYTHERESA
YOOX Net‑a‑Porter Group
Leipzig
Workplace: OnsiteFull timeFunction: Insurance & ActuarialEducation: certificationSkills: ["Communication","Negotiation","Discretion","Diligence","Attention to detail"]Coordinate complaints with international suppliers, including evaluating affected goods. Work cross-functionally with Incoming Goods, Purchasing, Customer Care, and Personal Shopper teams to manage returns and exchanges of commission goods. Prepare shipping and customs documents, pack returns, and monitor inspected items. Process credit notes and replacement deliveries to ensure accurate financial handling in the claims workflow.

