UserTesting

2 weeks ago

Strategic Accounts Director

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Own a portfolio of strategic enterprise accounts and drive quarterly and annual revenue goals through consultative, hunter-driven acquisition and expansion. Partner with executive stakeholders to develop account strategies, lead complex enterprise sales cycles, and align UserTesting solutions to measurable customer outcomes. Collaborate with Customer Success, Solutions Consulting, Marketing, Partnerships, and Deal Desk teams to deepen adoption and sustain profitable growth, while maintaining accurate forecasting data in Salesforce and Gong.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Director level

Key Responsibilities

•Own a portfolio of strategic enterprise accounts and deliver quarterly and annual revenue goals while maintaining forecast accuracy within +/-10%.
•Drive customer retention and expansion by partnering with Renewal Managers and Customer Success Managers to maximize customer value and long-term growth.
•Develop and execute territory and account plans to identify opportunities to acquire new business units and expand existing enterprise agreements.
•Build and maintain a healthy pipeline through proactive prospecting, outbound engagement, and collaboration with Business Development Representatives, Field Marketing, and Partnerships.
•Lead complex enterprise sales cycles using a consultative approach and collaborate across Solutions Consulting, Customer Success, Value Management, Insights Consulting, Deal Desk, and Partner teams to deliver customer outcomes and profitable growth.

Travel: High travel

Key Requirements

•8+ years of enterprise SaaS sales experience with a consistent track record of exceeding revenue targets and driving customer retention and account growth.
•Demonstrated success acquiring new business within enterprise accounts while expanding existing customer relationships and increasing strategic account value.
•Strong hunter mindset to uncover whitespace opportunities, engage new stakeholders, and create demand within complex organizations.
•Proven ability to navigate and influence executive stakeholders across large, matrixed enterprises and build trusted, long-term relationships.
•Proficiency with Salesforce, Gong, Outreach, Google Workspace or Microsoft Office, and generative AI tools (Claude, Gemini, ChatGPT), plus ability to travel up to 50%.

Experience:8+ yearsEnterprise SaaS

Skills:Hunter mindsetCommunicationNegotiationRelationship-buildingBusiness acumen

Tech Stack:SalesforceGongOutreachGoogle WorkspaceMicrosoft OfficeClaudeGeminiChatGPT

Company Brief

UserTesting

Provides a user experience research platform that enables companies to capture on-demand video feedback, usability testing, and customer insights to improve products, websites, and digital experiences across design, product, and marketing teams.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 100M to 250M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2007

Glassdoor: 3.8

Website LinkedIn

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UserTesting

2 weeks ago

Strategic Accounts Director

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Director level

Key Responsibilities

•Own a portfolio of strategic enterprise accounts and deliver quarterly and annual revenue goals while maintaining forecast accuracy within +/-10%.
•Drive customer retention and expansion by partnering with Renewal Managers and Customer Success Managers to maximize customer value and long-term growth.
•Develop and execute territory and account plans to identify opportunities to acquire new business units and expand existing enterprise agreements.
•Build and maintain a healthy pipeline through proactive prospecting, outbound engagement, and collaboration with Business Development Representatives, Field Marketing, and Partnerships.
•Lead complex enterprise sales cycles using a consultative approach and collaborate across Solutions Consulting, Customer Success, Value Management, Insights Consulting, Deal Desk, and Partner teams to deliver customer outcomes and profitable growth.

Travel: High travel

Key Requirements

•8+ years of enterprise SaaS sales experience with a consistent track record of exceeding revenue targets and driving customer retention and account growth.
•Demonstrated success acquiring new business within enterprise accounts while expanding existing customer relationships and increasing strategic account value.
•Strong hunter mindset to uncover whitespace opportunities, engage new stakeholders, and create demand within complex organizations.
•Proven ability to navigate and influence executive stakeholders across large, matrixed enterprises and build trusted, long-term relationships.
•Proficiency with Salesforce, Gong, Outreach, Google Workspace or Microsoft Office, and generative AI tools (Claude, Gemini, ChatGPT), plus ability to travel up to 50%.

Experience:8+ yearsEnterprise SaaS

Skills:Hunter mindsetCommunicationNegotiationRelationship-buildingBusiness acumen

Tech Stack:SalesforceGongOutreachGoogle WorkspaceMicrosoft OfficeClaudeGeminiChatGPT

Company Brief

UserTesting

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 100M to 250M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2007

Glassdoor: 3.8

Website LinkedIn