Account Manager

Adyen
Madrid
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 5+ yearsSkills: ["Relationship building","Strategic thinking","Commercial acumen","Analytical skills","Communication"]

Own and grow relationships with enterprise merchants in a fast-paced, global environment. You’ll drive commercial discussions, meet strategic and financial targets, and deliver payments insights and guidance through data-driven consultative engagements. Partner across Adyen teams to execute short- and long-term projects across multiple accounts, champion customer feedback internally, and help position Adyen as a trusted payments partner. Based in Madrid with hybrid working and some travel.

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Adyen
Adyen
1 day ago

Account Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Own and grow relationships with enterprise merchants in a fast-paced, global environment. You’ll drive commercial discussions, meet strategic and financial targets, and deliver payments insights and guidance through data-driven consultative engagements. Partner across Adyen teams to execute short- and long-term projects across multiple accounts, champion customer feedback internally, and help position Adyen as a trusted payments partner. Based in Madrid with hybrid working and some travel.
Location: Madrid
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and manage strong customer relationships across organizations by aligning external and internal stakeholders.
  • •Drive commercial discussions and deliver against strategic and financial targets for assigned accounts, including expansion opportunities and value-adding product adoption.
  • •Provide strategic consultation by delivering payments expertise, education, and guidance and positioning Adyen as a trusted partner using data-driven storytelling.
  • •Prioritize and execute short- and long-term projects across multiple accounts with varying timelines.
  • •Serve as the voice of the customer internally and act as a feedback loop championing customer needs.
Travel: Low travel

Key Requirements

  • •5+ years of relevant experience in a client-facing, commercial role such as account management, consulting, or within the payments industry from a merchant-side perspective.
  • •Experience delivering account management responsibilities and strategic payments conversations with business reviews and high-level technical discussions.
  • •Ability to synthesize complex data sets and communicate insights with compelling, data-driven storytelling.
  • •Strong business acumen and analytical ability to strategically assess and support client goals.
  • •Full professional proficiency in Spanish and English (Catalan is a plus).
Experience:5+ yearsPayments industry
Skills:Relationship buildingStrategic thinkingCommercial acumenAnalytical skillsCommunication
Languages:SpanishEnglishCatalan

Company Brief

Adyen
Global payments company providing a unified platform for accepting payments, risk management, and financial services to merchants and enterprises across online, mobile, and in-store channels.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Amsterdam, Netherlands
Founded: 2006
WebsiteLinkedIn