Customer Experience Banker (Boyne City, MI)

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales acumen","Relationship management","Communication","Presentation"]

Serve as a financial concierge for walk-in customers, delivering welcoming, high-quality service while processing transactions accurately and balancing daily. Proactively identify customer financial goals, educate clients on consumer deposit products, and grow relationships through disciplined outbound follow-up and referrals. Deepen bank relationships by educating customers and connecting them to other teams, while complying with operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
6 days ago

Customer Experience Banker (Boyne City, MI)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, delivering welcoming, high-quality service while processing transactions accurately and balancing daily. Proactively identify customer financial goals, educate clients on consumer deposit products, and grow relationships through disciplined outbound follow-up and referrals. Deepen bank relationships by educating customers and connecting them to other teams, while complying with operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues effectively.
  • •Accurately process customer transactions and balance daily while delivering exemplary service.
  • •Educate and explain consumer deposit products to customers.
  • •Use a disciplined sales process (including new customer follow-up, outbound calling, and referrals) to retain and grow relationships.
  • •Follow operational, security, risk, and regulatory policies and procedures, and refer customers to other bank areas to deepen relationships.

Key Requirements

  • •High School Diploma or GED and at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •1+ year in customer service in banking, financial services, or goal-driven retail sales.
  • •Cash handling skills.
  • •Proficiency in educating customers on consumer deposit products.
  • •Comfort using technology such as mobile and online banking services.
Experience:1+ years
Education:High School
Skills:Customer serviceSales acumenRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Visa:F-1H-1BO-1TNE-3
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn