Store Manager - Penhaligons'( Marassi Galleria)

Chalhoub Group
Manama
Full timeFunction: Hospitality & Food ServiceExperience: 2+ yearsSkills: ["Communication","Leadership","Coaching","Customer relationship management","Team development"]

Drive store performance for Penhaligons at Marassi Galleria by leading sales execution, defining and monitoring action plans, and achieving KPIs. Build and manage a VIP client base using omnichannel/clienteling approaches, customer data, and ecommerce coordination. Lead and develop the store team, coach performance, and ensure adherence to brand guidelines, operational standards, SLAs, and compliant legal/safety/HR processes while leveraging retail technology tools.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Chalhoub Group
Chalhoub Group
2 weeks ago

Store Manager - Penhaligons'( Marassi Galleria)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Drive store performance for Penhaligons at Marassi Galleria by leading sales execution, defining and monitoring action plans, and achieving KPIs. Build and manage a VIP client base using omnichannel/clienteling approaches, customer data, and ecommerce coordination. Lead and develop the store team, coach performance, and ensure adherence to brand guidelines, operational standards, SLAs, and compliant legal/safety/HR processes while leveraging retail technology tools.
Location: Manama
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Lead by example and represent the brand through customer and team interactions.
  • •Define, execute and monitor the store action plan to achieve sales targets and KPIs.
  • •Manage the customer database to build relationships and create future selling opportunities.
  • •Provide team vision, recruit/develop/retain talent, and coach growth while overseeing performance improvement plans.
  • •Ensure operational excellence across policies, e-commerce order SLAs, store standards, and compliance with legal/safety/security/HR guidelines.

Pay and Benefits

Perks:Health InsuranceRemote WorkEmployee Discounts

Key Requirements

  • •Minimum of 2 years supervisory role in Beauty Retail.
  • •Strong English communication skills.
Experience:2+ yearsBeauty retailRetail
Skills:CommunicationLeadershipCoachingCustomer relationship managementTeam development
Languages:English
Tech Stack:Point of salesE-commerceClienteling appOMSBusiness Whatsapp

Company Brief

Chalhoub Group
Chalhoub Group is a Dubai-based family-owned luxury retail partner in the Middle East, operating owned and international brands across fashion, beauty, watches, jewellery and lifestyle with extensive omnichannel retail and distribution services.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1955
Glassdoor
Glassdoor: 4.0
WebsiteLinkedInGlassdoor