Personal Banker Associate I- Metro Detroit Open Interview Event

Fifth Third Bancorp
Detroit
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Consultative selling","Customer service","Professional communication","Confidentiality","Ethical conduct"]

Become a Retail Personal Banker I by completing a 4–8 week onboarding and education program with rotations in operations and Sales & Service, ending with a certification. Use a consultative sales process and Financial Needs Assessment to build customer profiles, recommend retail consumer and small business solutions, and use CAMP and approved marketing tools to set appointments. Cross-sell, support outside sales activities, partner with mortgage and business teams, and help customers through teller transaction processing and loan activities.

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Fifth Third Bancorp
Fifth Third Bancorp
2 days ago

Personal Banker Associate I- Metro Detroit Open Interview Event

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Last checked: 17 hours agoStatus: Live

Job Summary

Become a Retail Personal Banker I by completing a 4–8 week onboarding and education program with rotations in operations and Sales & Service, ending with a certification. Use a consultative sales process and Financial Needs Assessment to build customer profiles, recommend retail consumer and small business solutions, and use CAMP and approved marketing tools to set appointments. Cross-sell, support outside sales activities, partner with mortgage and business teams, and help customers through teller transaction processing and loan activities.
Location: Detroit
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify current and future financial needs.
  • •Maintain in-depth knowledge of retail consumer and small business products and recommend appropriate solutions using the value proposition.
  • •Utilize CAMP and approved marketing tools to reach out to customers and set appointments for periodic financial reviews.
  • •Focus on cross-selling to the existing customer base and participate in outside sales activities as directed.
  • •Process teller transactions, guide CSRs on sales/referral processes, maintain confidentiality, and support retail procedures to mitigate fraud and risk.
Travel: Medium travel

Key Requirements

  • •College degree or work experience providing transferrable skills (or a combination of education and experience).
  • •Experience in the financial industry is preferred.
  • •Demonstrated ability to perform sales activities to acquire new consumer households and small business customers and/or cross-sell to existing customers.
  • •Ability to demonstrate understanding of advanced math functions for analyzing credit and financial information.
  • •S.A.F.E. Act registration required at time of employment through the Nationwide Mortgage Licensing System (NMLS).
Experience:Financial industryConsumer banking
Skills:Consultative sellingCustomer serviceProfessional communicationConfidentialityEthical conduct
Certifications:S.A.F.E. Act registration (NMLS)
Tech Stack:CAMPNMLSMU4R

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
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