Partner Operations Manager (GenAI & Emerging Products)

TikTok
Bangkok
Full timeFunction: Business OperationsExperience: 5+ yearsSkills: ["People management","Stakeholder management","Governance","Risk management","Communication","Strategic thinking"]

Own partner operations strategy and ensure smooth rollout of initiatives across WFM, QA, training, and other change programs. Manage complex vendor and internal stakeholder relationships, set governance for site and line-of-business health, and design operating models with strong risk management. Lead and develop a team of Partner Ops specialists, drive operational improvements for scalability and simplification, and define metrics and structured programs. Travel 50%-70% required.

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FursaFursa
TikTok
TikTok
13 hours ago

Partner Operations Manager (GenAI & Emerging Products)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Own partner operations strategy and ensure smooth rollout of initiatives across WFM, QA, training, and other change programs. Manage complex vendor and internal stakeholder relationships, set governance for site and line-of-business health, and design operating models with strong risk management. Lead and develop a team of Partner Ops specialists, drive operational improvements for scalability and simplification, and define metrics and structured programs. Travel 50%-70% required.
Location: Bangkok
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Own partner operations strategy and ensure smooth landing of initiatives including WFM, QA, training, and other change injections.
  • •Manage complex vendor and internal stakeholder relationships to support ongoing operations.
  • •Establish governance and processes to maintain the continued health of assigned sites and lines of business.
  • •Devise operating models with strong governance and risk management through partner/vendor engagement.
  • •Lead a team of Partner Ops specialists, driving operational excellence and day-to-day execution using metrics, milestones, and structured programs.
Travel: Extensive travel

Key Requirements

  • •5+ years of experience managing outsourced partner relationships, plus people management experience.
  • •Experience in operations management, program management, and large-scale transformation projects.
  • •Experience with end-to-end sourcing and contracting processes.
  • •Strategic thinking to understand and analyze complex and ambiguous sources of information.
  • •Ability to collaborate effectively with leadership across cross-functional teams.
Experience:5+ yearsOutsourced partner relationshipsVendor managementOperations managementProgram managementLarge-scale transformation
Skills:People managementStakeholder managementGovernanceRisk managementCommunicationStrategic thinking

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn