Business Analyst - Cards (She/He/They)

Capco
Poland
Workplace: RemoteFull timeFunction: Business OperationsExperience: 5+ yearsSkills: ["Communication","Problem-solving","Analytical thinking"]

Analytical Business Analyst with deep payments experience (credit card products and processing) supporting the development and enhancement of payment solutions. Collaborates with product, tech, and external partners to define requirements, analyze journeys, and ensure compliant, market-ready features from onboarding to dispute management. Focus on delivering customer-centric card/payment experiences in a regulated payments environment.

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FursaFursa
Capco
Capco
2 months ago

Business Analyst - Cards (She/He/They)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Analytical Business Analyst with deep payments experience (credit card products and processing) supporting the development and enhancement of payment solutions. Collaborates with product, tech, and external partners to define requirements, analyze journeys, and ensure compliant, market-ready features from onboarding to dispute management. Focus on delivering customer-centric card/payment experiences in a regulated payments environment.
Location: Poland
Workplace: Remote
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Collaborate with product managers to define and refine product requirements for credit card and payment solutions.
  • •Analyze business processes, customer journeys, and transaction data to identify opportunities for innovation and optimization.
  • •Translate business needs into detailed functional and non-functional requirements, user stories, and acceptance criteria.
  • •Support the end-to-end lifecycle of credit card products, including onboarding, authorization, clearing, settlement, and dispute management.
  • •Monitor KPIs and performance metrics post-launch to assess impact and identify areas for improvement.

Pay and Benefits

Perks:Remote WorkHealth InsuranceLife-insuranceLearning BudgetReferral Program

Key Requirements

  • •5+ years of experience as a Business Analyst in the payments industry, with a strong focus on credit card products
  • •Solid understanding of card scheme operations (Visa, Mastercard, etc.), issuer/acquirer models, and payment processing flows
  • •Experience working in Agile/Scrum environments
  • •Strong analytical and problem-solving skills with proficiency in Excel, SQL, or BI platforms
  • •Excellent communication skills with ability to translate complex concepts into clear, actionable insights and familiarity with regulatory/compliance considerations (PSD2, PCI DSS)
Experience:5+ yearsPayments
Skills:CommunicationProblem-solvingAnalytical thinking
Languages:English
Tech Stack:ExcelSQLBI platforms

Company Brief

Capco
Global management and technology consultancy specializing in financial services. Capco advises banks, insurers, and capital markets firms on digital transformation, risk and compliance, technology implementation, and operational improvement, combining industry expertise with advisory and engineering capabilities.
Industry: Management Consulting
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: London, United Kingdom
Founded: 1998
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn