Universal Banker - PT (20hrs) - East York Branch

Truist Financial
Pennsylvania
Workplace: OnsitePart timeFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Interpersonal communication","Customer service orientation","Multi-tasking","Attention to detail","Risk awareness"]

Provide timely, accurate client transaction processing while delivering a high-quality customer experience. Cross-trained to support sales and service activities, including outbound calling and assisting with Integrated Relationship Management (IRM). Educate clients on digital self-service options such as ATMs, Online and Mobile banking. Serve as a secondary contact for new account openings and problem resolution while following internal controls, risk management, and operational procedures.

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Truist Financial
Truist Financial
1 month ago

Universal Banker - PT (20hrs) - East York Branch

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Provide timely, accurate client transaction processing while delivering a high-quality customer experience. Cross-trained to support sales and service activities, including outbound calling and assisting with Integrated Relationship Management (IRM). Educate clients on digital self-service options such as ATMs, Online and Mobile banking. Serve as a secondary contact for new account openings and problem resolution while following internal controls, risk management, and operational procedures.
Location: Pennsylvania
Workplace: Onsite
Employment Type: Part time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Complete client transactions efficiently and accurately while maintaining proper handling of assigned monies and accurate records.
  • •Engage clients to understand financial needs and deliver a distinctive service experience.
  • •Educate clients on digital self-service solutions, including ATMs, Online, and Mobile banking.
  • •Support the team sales process through outbound calling, identifying client needs/offers, and referring to appropriate branch team members or specialists.
  • •Follow internal controls, operational procedures, and risk management policies; participate in leadership routines and required training.
Travel: Medium travel

Pay and Benefits

Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife Insurance401k

Key Requirements

  • •High school diploma or equivalent education.
  • •Two years of teller or cash handling or client service experience.
  • •Six months of client relationship building or sales experience.
  • •Excellent interpersonal and communication skills with a desire to interact with clients and prospects.
  • •Ability to master PC keyboard and branch automation software skills, including demonstrated proficiency in basic computer applications (e.g., Microsoft Office).
Experience:BankingCustomer service
Education:High School
Skills:Interpersonal communicationCustomer service orientationMulti-taskingAttention to detailRisk awareness
Languages:English
Tech Stack:ATMsOnline bankingMobile bankingMicrosoft OfficePC keyboard

Company Brief

Truist Financial
Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 2019
WebsiteLinkedIn