Qlub

4 weeks ago

Senior Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Own and expand strategic relationships with medium to large F&B partners across markets, driving growth by negotiating contracts, renewals, and tailored initiatives. Manage performance metrics, mitigate churn risks, and collaborate with Sales, Product, and Marketing to inform roadmaps while positioning qlub as a trusted commercial partner in fast-growing restaurant fintech. You’ll shape commercial agreements and identify joint growth opportunities in a fast-moving, build-from-scratch environment.

Location: Dubai

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Serve as the primary point of contact for medium to large F&B partners, developing senior-level relationships with decision-makers and stakeholders.
•Negotiate and manage commercials, contracts, and renewals with key accounts, identifying win-win opportunities.
•Monitor partner GMV, adoption rates, and customer engagement — creating and executing tailored growth strategies for each partner.
•Proactively identify and address risks including churn, adoption drops, or competitive threats.
•Partner cross-functionally with Sales, Product, and Marketing to deliver joint initiatives and provide insights on industry trends.

Key Requirements

•3–5 years of experience in account management, enterprise client management, or F&B/tech partnerships.
•Proven track record of managing medium to large accounts.
•Strong commercial acumen with negotiation and contract management experience.
•Excellent communication and relationship-building skills, including with C-level stakeholders.
•Analytical mindset with the ability to leverage data to drive insights and decisions.

Experience:3-5 yearsFintechPaymentsHospitality techF&B partnerships

Skills:CommunicationRelationship-buildingNegotiationAnalytical thinkingProblem-solving

Languages:English

Tech Stack:CRMGoogle WorkspaceData analytics

Company Brief

Qlub

Qlub provides a QR‑based, app‑free restaurant payments and ordering platform that enables customers to browse menus, order, split bills, and pay instantly. The company focuses on speeding checkouts, increasing table turnover, and delivering analytics and integrations for hospitality operators.

Industry: FoodTech

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Funding: Series B

Headquarters: Dubai, United Arab Emirates

Founded: 2021

Glassdoor: 3.5

Website LinkedIn Glassdoor

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Qlub

4 weeks ago

Senior Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Location: Dubai

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Serve as the primary point of contact for medium to large F&B partners, developing senior-level relationships with decision-makers and stakeholders.
•Negotiate and manage commercials, contracts, and renewals with key accounts, identifying win-win opportunities.
•Monitor partner GMV, adoption rates, and customer engagement — creating and executing tailored growth strategies for each partner.
•Proactively identify and address risks including churn, adoption drops, or competitive threats.
•Partner cross-functionally with Sales, Product, and Marketing to deliver joint initiatives and provide insights on industry trends.

Key Requirements

•3–5 years of experience in account management, enterprise client management, or F&B/tech partnerships.
•Proven track record of managing medium to large accounts.
•Strong commercial acumen with negotiation and contract management experience.
•Excellent communication and relationship-building skills, including with C-level stakeholders.
•Analytical mindset with the ability to leverage data to drive insights and decisions.

Experience:3-5 yearsFintechPaymentsHospitality techF&B partnerships

Skills:CommunicationRelationship-buildingNegotiationAnalytical thinkingProblem-solving

Languages:English

Tech Stack:CRMGoogle WorkspaceData analytics

Company Brief

Qlub

Industry: FoodTech

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Funding: Series B

Headquarters: Dubai, United Arab Emirates

Founded: 2021

Glassdoor: 3.5

Website LinkedIn Glassdoor