Expansion Manager

Delivery Hero
Nairobi
Workplace: HybridFull timeFunction: Executive & General ManagementExperience: 7+ yearsSkills: ["Ownership mindset","Strategic judgment","Analytical problem-solving","Stakeholder management","Decisive communication"]

Own regional growth and marketplace health across multiple cities by driving KPIs for growth, profitability, and customer experience. Lead the launch of new cities and verticals, optimize supply and demand, and identify commercial growth levers across restaurants and retail. Coordinate cross-functionally with Operations, Commercial, and Marketing, while recruiting, developing, and mentoring a regional leadership team and serving as a key voice for local needs within country leadership.

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FursaFursa
Delivery Hero
Delivery Hero
2 days ago

Expansion Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Own regional growth and marketplace health across multiple cities by driving KPIs for growth, profitability, and customer experience. Lead the launch of new cities and verticals, optimize supply and demand, and identify commercial growth levers across restaurants and retail. Coordinate cross-functionally with Operations, Commercial, and Marketing, while recruiting, developing, and mentoring a regional leadership team and serving as a key voice for local needs within country leadership.
Location: Nairobi
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Manager level

Key Responsibilities

  • •Own regional P&L outcomes by driving growth, profitability, and customer experience KPIs through localized execution plans.
  • •Lead launch and development of new cities and verticals, building sustainable foundations for long-term performance.
  • •Improve operational efficiency by balancing supply and demand, improving delivery performance, and reducing operational costs.
  • •Drive commercial growth by identifying and prioritizing high-impact opportunities across restaurants and retail, including competitor monitoring.
  • •Recruit, develop, and mentor a regional team of account managers and sales executives; align with country leadership on local needs.

Pay and Benefits

Perks:EquityHealth InsuranceGlovo CreditGym MembershipRemote WorkWellness StipendExtra Time

Key Requirements

  • •7+ years of experience driving growth in high-performance environments such as tech marketplaces, e-commerce, consulting, or FMCG expansion.
  • •Proven end-to-end business ownership, including P&L management, operations, and commercial growth.
  • •Demonstrated experience scaling complex operations or launching new markets from the ground up.
  • •Ability to scope expansion programs, manage dependencies, and allocate resources to deliver on schedule.
  • •Strong analytical and strategic capability to frame hypotheses, run data-driven root-cause analysis, and translate insights into prioritized actions.
Experience:7+ yearsMarketplacesE-commerceConsultingFMCG
Skills:Ownership mindsetStrategic judgmentAnalytical problem-solvingStakeholder managementDecisive communication
Languages:English

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
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