Test Center Administrator (FT)

Prometric
United States
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Professional communication","Report writing","Multitasking"]

Serve as the on-site representative for Prometric by greeting exam-takers, verifying identification, and enforcing test-center security and exam integrity. Monitor candidates throughout computer-based exams, handle and resolve issues with urgency, and maintain a secure environment for test materials. Support a fair, comfortable testing experience while following policies, documenting occurrences, and staying flexible with a Monday–Saturday schedule.

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Prometric
Prometric
1 day ago

Test Center Administrator (FT)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Serve as the on-site representative for Prometric by greeting exam-takers, verifying identification, and enforcing test-center security and exam integrity. Monitor candidates throughout computer-based exams, handle and resolve issues with urgency, and maintain a secure environment for test materials. Support a fair, comfortable testing experience while following policies, documenting occurrences, and staying flexible with a Monday–Saturday schedule.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Maintain and apply test center policies, practices, and procedures.
  • •Greet examinees and verify identification, including required security checks (e.g., wands).
  • •Continuously monitor candidates as they complete exams and report/resolve candidate issues urgently.
  • •Maintain a secure environment and materials in the test center at all times and safeguard against misconduct.
  • •Represent Prometric’s vision, mission, and values; document/report occurrences outside company guidelines; perform fingerprint scanning/recording if applicable.

Pay and Benefits

Perks:401kPaid HolidaysPaid TrainingSick TimePaid LeaveVisionFsa

Key Requirements

  • •High school diploma or equivalent required.
  • •Minimum of one year of customer service experience (in person, e.g., call center, retail, restaurant).
  • •Must be 18 years of age.
  • •Ability to communicate professionally and effectively with candidates and coworkers.
  • •Familiarity with Microsoft Windows-based computer programs and applications (including MS Office, Outlook, and web browsing).
Experience:Customer service
Education:High School
Skills:Professional communicationReport writingMultitasking
Tech Stack:Microsoft WindowsMS OfficeOutlookExplorerWeb browsingComputer-based testing

Company Brief

Prometric
Provides computer-based testing, assessment, and credentialing services for certification bodies, professional associations, and academic institutions. Operates exam delivery, proctoring, and assessment programs across a global network.
Industry: Education
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Baltimore, United States
Founded: 1990
WebsiteLinkedIn