Fifth Third Bancorp

1 week ago

CSR/Teller - West Bloomfield MI - Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Provide excellent customer service as a CSR/Teller by listening to customer needs, following up on questions, and resolving issues while keeping customer information confidential. Handle daily financial center operations including cash handling, maintaining accurate balancing records, and staying current on policies and procedures. Identify customer needs during outreach and refer customers to personal bankers and business partners using the appropriate tracking tools, while maintaining risk ownership.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Listen to customer needs, ask questions, guide customers to appropriate financial solutions, and provide timely follow-up.
•Maintain a position of trust by keeping all customer business confidential and following ethics and conduct policies.
•Perform daily office responsibilities with the platform team to maintain efficient office operations.
•Maintain and balance required records per policy, identify and correct outages, and keep up-to-date on policies and procedures.
•During customer outreach, identify needs and refer customers to bankers and business partners using appropriate tracking tools.

Key Requirements

•High school diploma/GED.
•Ability to handle extensive cash handling.
•Comfortably and confidently interact with the public and adhere to dress code guidelines.
•Knowledge of retail policies and procedures to perform essential duties.
•Ability to take initiative and demonstrate sound judgment in decision-making and problem resolution.

Education:High School

Skills:Customer serviceConfidentialitySound judgmentInitiativeResponsiveness

Company Brief

Fifth Third Bancorp

Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cincinnati, United States

Founded: 1858

Glassdoor: 3.7

Website LinkedIn Glassdoor

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Fifth Third Bancorp

1 week ago

CSR/Teller - West Bloomfield MI - Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Listen to customer needs, ask questions, guide customers to appropriate financial solutions, and provide timely follow-up.
•Maintain a position of trust by keeping all customer business confidential and following ethics and conduct policies.
•Perform daily office responsibilities with the platform team to maintain efficient office operations.
•Maintain and balance required records per policy, identify and correct outages, and keep up-to-date on policies and procedures.
•During customer outreach, identify needs and refer customers to bankers and business partners using appropriate tracking tools.

Key Requirements

•High school diploma/GED.
•Ability to handle extensive cash handling.
•Comfortably and confidently interact with the public and adhere to dress code guidelines.
•Knowledge of retail policies and procedures to perform essential duties.
•Ability to take initiative and demonstrate sound judgment in decision-making and problem resolution.

Education:High School

Skills:Customer serviceConfidentialitySound judgmentInitiativeResponsiveness

Company Brief

Fifth Third Bancorp

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cincinnati, United States

Founded: 1858

Glassdoor: 3.7

Website LinkedIn Glassdoor