Associate System Administrator - O365,Exchange & SharePoint (Remote - Local to Newport News, VA)

Ferguson
Virginia
Workplace: RemoteFull timeUSD 4,387.02 - 7,681.62 monthlyFunction: IT Operations (Systems/Network Admin)Experience: 1-2 yearsEducation: bachelorsSkills: ["Customer-service mindset","Problem-solving","Verbal and written communication","Priority management","Attention to detail"]

Support and administer Microsoft 365 collaboration and messaging environments, including Exchange Online, Outlook, Teams, and SharePoint. Triage and troubleshoot email delivery, calendar, collaboration, and access issues while managing user accounts, mailbox permissions, and distribution groups. Work with hybrid Exchange environments, occasionally support Smartsheet and Airtable, and assist with upgrades, migrations, maintenance, and documentation within ticketing systems.

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Ferguson
Ferguson
2 days ago

Associate System Administrator - O365,Exchange & SharePoint (Remote - Local to Newport News, VA)

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Last checked: 4 hours agoStatus: Live

Job Summary

Support and administer Microsoft 365 collaboration and messaging environments, including Exchange Online, Outlook, Teams, and SharePoint. Triage and troubleshoot email delivery, calendar, collaboration, and access issues while managing user accounts, mailbox permissions, and distribution groups. Work with hybrid Exchange environments, occasionally support Smartsheet and Airtable, and assist with upgrades, migrations, maintenance, and documentation within ticketing systems.
Location: Virginia
Workplace: Remote
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Entry level

Key Responsibilities

  • •Provide technical support and troubleshooting for Microsoft Outlook, Microsoft Teams, Exchange Online, Microsoft 365, and SharePoint environments.
  • •Perform user account administration tasks including mailbox management, distribution groups, shared mailboxes, and Microsoft 365 permissions.
  • •Investigate and resolve email delivery, calendar, collaboration, and access-related issues.
  • •Support hybrid Exchange environments and Microsoft 365 services, and provide occasional support for Smartsheet and Airtable.
  • •Monitor and prioritize support requests, maintain accurate ticket documentation, and assist with upgrades, migrations, maintenance, and operational health checks.
Travel: Low travel

Pay and Benefits

Salary: USD 4,387.02 - 7,681.62 monthly
Perks:Health InsuranceDentalVisionPaid LeaveLife Insurance401kPaid Parental

Key Requirements

  • •Associate's or Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience.
  • •1-2 years of experience in IT support, systems administration, help desk, or infrastructure support.
  • •Experience supporting Microsoft 365 applications including Outlook, Teams, SharePoint, or Exchange Online.
  • •Basic understanding of Microsoft Exchange administration and email systems.
  • •Familiarity with Active Directory user and group management, plus exposure to PowerShell concepts; must reside in the Hampton Roads area and travel periodically to the Newport News office.
Experience:1-2 yearsIT supportSystems administrationMicrosoft 365
Education:Bachelor's
Skills:Customer-service mindsetProblem-solvingVerbal and written communicationPriority managementAttention to detail
Certifications:CompTIA A+Microsoft FundamentalsMicrosoft 365 CertifiedAzure Fundamentals
Tech Stack:Microsoft 365OutlookMicrosoft TeamsExchange OnlineSharePointSmartsheetAirtableActive DirectoryPowerShellMicrosoft Entra IDAzure ADServiceNowITILGenesysCiscoExchangeHybrid Exchange

Company Brief

Ferguson
A major distributor of plumbing, HVAC, waterworks, and industrial products serving residential and commercial construction, maintenance, and repair customers across North America through branches, showrooms, and digital channels.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newport News, United States
Founded: 1887
WebsiteLinkedIn