Senior Enterprise Account Manager

Airbnb
Singapore
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementExperience: 8+ yearsSkills: ["Negotiation","Communication","Presentation","Executive influence","Self-management"]

Drive end-to-end growth and success for newly acquired enterprise partnerships in Airbnb Hotels, focusing on onboarding and optimizing regional or global hotel groups. Own lead-to-optimization lifecycles, create mutual account plans with KPIs, negotiate complex agreements, and use data to improve availability and revenue. Monitor performance, lead business reviews, ensure SLA and commercial standards, and collaborate cross-functionally to deliver scalable enhancements across APAC and beyond.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Airbnb
Airbnb
1 day ago

Senior Enterprise Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Drive end-to-end growth and success for newly acquired enterprise partnerships in Airbnb Hotels, focusing on onboarding and optimizing regional or global hotel groups. Own lead-to-optimization lifecycles, create mutual account plans with KPIs, negotiate complex agreements, and use data to improve availability and revenue. Monitor performance, lead business reviews, ensure SLA and commercial standards, and collaborate cross-functionally to deliver scalable enhancements across APAC and beyond.
Location: Singapore
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Own the end-to-end lifecycle of newly acquired enterprise partnerships, from lead to optimization.
  • •Execute a global win-win strategy to deliver value across distribution channels.
  • •Develop mutual account plans with partners to deliver objectives and KPIs.
  • •Negotiate agreements with enterprise partners to unlock opportunities and support long-term success.
  • •Use data to monitor performance, analyze market trends, and communicate results to executives while ensuring SLA and commercial standards are met.
Travel: High travel

Key Requirements

  • •8+ years of Enterprise/Strategic Partnerships account management experience.
  • •Deep understanding of the travel industry and extensive hospitality network in APAC.
  • •Proven track record delivering strategic priorities and executing complex deals across business units.
  • •Strong negotiation skills to structure and close high-value, complex partnerships.
  • •Business-level fluency in English and ability to travel at least 40% of the time.
Experience:8+ yearsHospitalityTravelAPACPartnerships
Skills:NegotiationCommunicationPresentationExecutive influenceSelf-management
Languages:English

Company Brief

Airbnb
Online marketplace that connects travelers with hosts offering short-term lodging, experiences, and long-term stays. Facilitates booking, payments, and reviews while providing tools for hosts to manage listings globally.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2008
WebsiteLinkedIn