Enterprise Account Manager (Generalist)

HP
Jakarta
Full timeFunction: Customer Success & Account ManagementExperience: 4-7 yearsEducation: bachelorsSkills: ["Effective communication","Results orientation","Learning agility","Digital fluency","Customer centricity"]

Develop and execute strategic account plans for enterprise customers, aligning client objectives with the organization’s offerings. Manage and grow key stakeholder relationships, driving business growth through upselling and cross-selling. Partner with internal teams, sales specialists, and partners to build tailored solutions and improve win rates. Lead contract negotiations, pricing discussions, and renewals, while reporting progress and staying current on industry trends.

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FursaFursa
HP
HP
1 week ago

Enterprise Account Manager (Generalist)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Develop and execute strategic account plans for enterprise customers, aligning client objectives with the organization’s offerings. Manage and grow key stakeholder relationships, driving business growth through upselling and cross-selling. Partner with internal teams, sales specialists, and partners to build tailored solutions and improve win rates. Lead contract negotiations, pricing discussions, and renewals, while reporting progress and staying current on industry trends.
Location: Jakarta
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Develop and execute comprehensive account plans aligned to client objectives and the organization’s offerings.
  • •Build and nurture relationships with key client stakeholders to provide strategic insights and solutions.
  • •Identify upselling, cross-selling, and expansion opportunities to grow service scope.
  • •Collaborate with internal teams and engage sales specialists/partners to deliver tailored solutions and improve win rates.
  • •Lead contract negotiations, pricing discussions, and renewals; provide regular reports and presentations to internal and client stakeholders.

Key Requirements

  • •Four-year or graduate degree in Sales, Marketing, Business Administration, or a related discipline, or commensurate work experience.
  • •Typically 4-7 years of work experience in customer relationship management, account management, or a related field.
  • •Strong customer relationship management and account management skills.
  • •Experience with sales strategy, sales process, and sales prospecting.
  • •Knowledge of selling techniques and value propositions (e.g., upselling and cross-selling).
Experience:4-7 yearsEnterpriseB2B
Education:Bachelor's
Skills:Effective communicationResults orientationLearning agilityDigital fluencyCustomer centricity
Tech Stack:Salesforce

Company Brief

HP
Designs and manufactures personal computers, printers, and related supplies, as well as provides software, services, and solutions for consumers and enterprises worldwide.
Industry: Hardware Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Palo Alto, United States
Founded: 1939
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn