Senior Crew

Apparel Group
Manama
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Customer service","Attention to detail","Urgency","Communication","Team collaboration"]

Generate sales and deliver excellent customer service by welcoming guests quickly, providing friendly attentive service, and applying strong product knowledge. Maintain front-counter readiness and uphold visual presentation standards, cleanliness, and Always Fresh procedures. Follow food preparation and order-monitor steps to ensure order accuracy, handle cashiering tasks (payments, refunds, change), and support sanitation and occupational health & safety compliance.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Apparel Group
Apparel Group
2 years ago

Senior Crew

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Generate sales and deliver excellent customer service by welcoming guests quickly, providing friendly attentive service, and applying strong product knowledge. Maintain front-counter readiness and uphold visual presentation standards, cleanliness, and Always Fresh procedures. Follow food preparation and order-monitor steps to ensure order accuracy, handle cashiering tasks (payments, refunds, change), and support sanitation and occupational health & safety compliance.
Location: Manama
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Generate sales and provide outstanding hospitality and guest service through smile, eye contact, and thank-you behaviors.
  • •Maintain guest-facing cleanliness and visual presentation standards, including housekeeping and front counter organization.
  • •Follow Always Fresh procedures and preparation standards to keep products fresh, accurate, and correctly prepared.
  • •Ensure order accuracy using the order monitor; meet speed-of-service targets and execute service recovery for guest concerns.
  • •Perform cashiering (payments, receipts, refunds, change) and follow sanitation, health, and safety practices.

Key Requirements

  • •Deliver friendly, attentive guest service with strong product knowledge.
  • •Ensure accuracy of orders and follow procedures for order preparation.
  • •Maintain cleanliness and visual presentation standards, including exterior and dining room readiness.
  • •Handle cashiering tasks correctly, including taking payments and issuing receipts, refunds, and change.
  • •Follow health, safety, and sanitation guidelines and report incidents to the Store Manager or Restaurant Owner.
Education:High School
Skills:Customer serviceAttention to detailUrgencyCommunicationTeam collaboration
Languages:English

Company Brief

Apparel Group
Apparel Group is a global fashion and lifestyle retail conglomerate operating a portfolio of international and homegrown brands across store and online channels, managing franchising, wholesale and retail operations across the Middle East, Asia and beyond.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1996
WebsiteLinkedIn