Client Solutions Manager - Health Product - Global Business Solutions - Austin

TikTok
Austin
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 5+ yearsSkills: ["Strategic partnership management","Data analysis","Client relationship management","Media strategy","Cross-functional collaboration"]

Partner with enterprise advertisers as a trusted advisor, owning day-to-day client communication while cultivating strategic relationships. Develop and execute tailored media strategies and full-funnel activation plans using deep product expertise. Use campaign data to drive optimizations and identify upsell opportunities, delivering proactive performance insights and QBRs. Coordinate cross-functional teams to execute long-term account plans and troubleshoot client issues alongside Product and Engineering.

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FursaFursa
TikTok
TikTok
1 month ago

Client Solutions Manager - Health Product - Global Business Solutions - Austin

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Partner with enterprise advertisers as a trusted advisor, owning day-to-day client communication while cultivating strategic relationships. Develop and execute tailored media strategies and full-funnel activation plans using deep product expertise. Use campaign data to drive optimizations and identify upsell opportunities, delivering proactive performance insights and QBRs. Coordinate cross-functional teams to execute long-term account plans and troubleshoot client issues alongside Product and Engineering.
Location: Austin
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Cultivate and maintain strategic partnerships with clients as a day-to-day point of contact.
  • •Develop and execute media strategies tailored to client goals, leveraging TikTok product expertise for full-funnel activation.
  • •Educate clients on TikTok’s products, platform updates, and best practices to drive campaign success.
  • •Analyze campaign data to identify optimizations and upsell opportunities, providing proactive performance insights and recommendations.
  • •Coordinate cross-functional teams to deliver long-term account plans and diagnose/troubleshoot client issues with Product and Engineering.

Key Requirements

  • •5+ years of experience in client solutions, account management, digital advertising, AdTech, or a related field.
  • •Proficiency analyzing and using data tools such as Excel and Data Studio.
  • •Ability to thrive in a fast-paced, rapidly evolving environment.
  • •Experience with performance-driven (programmatic or social) advertising and/or auction-based ad platforms.
  • •Familiarity with measurement frameworks and attribution models.
Experience:5+ yearsDigital advertisingAdTech
Skills:Strategic partnership managementData analysisClient relationship managementMedia strategyCross-functional collaboration
Tech Stack:ExcelData Studio

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn