Director / Senior Director, Marketplace Strategy & Operations

Groupon
Chicago, New York
Full timeUSD 190,000 - 280,000 annuallyFunction: Strategy & Corporate DevelopmentExperience: 8+ yearsEducation: bachelorsSkills: ["Analytical thinking","Commercial judgment","Cross-functional leadership","Executive communication","Problem-solving"]

Lead marketplace strategy and operating initiatives that improve customer and merchant outcomes. Diagnose marketplace performance, size opportunities, build and pressure-test analytical models, and drive cross-functional decisions across Sales, Product, Marketing, Finance, Analytics, and Operations. Own initiatives from business case through measurable results, designing pilots and scaling improvements while using AI to automate recurring work. Report to the VP of Marketplace Strategy & Operations.

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Groupon
Groupon
2 days ago

Director / Senior Director, Marketplace Strategy & Operations

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Job Summary

Lead marketplace strategy and operating initiatives that improve customer and merchant outcomes. Diagnose marketplace performance, size opportunities, build and pressure-test analytical models, and drive cross-functional decisions across Sales, Product, Marketing, Finance, Analytics, and Operations. Own initiatives from business case through measurable results, designing pilots and scaling improvements while using AI to automate recurring work. Report to the VP of Marketplace Strategy & Operations.
Location: Chicago, New York
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Sr. Director level

Key Responsibilities

  • •Identify and prioritize marketplace opportunities by diagnosing performance and sizing the upside across merchant supply, customer value, sales productivity, and operating efficiency.
  • •Own initiatives from diagnosis through results: define the problem, establish a business case, decide on action, and lead implementation with relevant teams.
  • •Build and pressure-test models using underlying data to evaluate commercial trade-offs and guide decisions.
  • •Lead cross-functional decisions by aligning senior stakeholders on priorities, responsibilities, delivery commitments, and resolving obstacles.
  • •Establish success metrics and run pilots to test, launch, and scale improvements; embed successful changes into repeatable processes and tools.
Travel: Low travel

Pay and Benefits

Salary: USD 190,000 - 280,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kEquity

Key Requirements

  • •Bachelor’s degree and 8+ years in Strategy & Operations, business operations, consulting, corporate strategy, or another analytically demanding operating role.
  • •For Director: you’ve owned complex initiatives end to end, including implementation and measurable results.
  • •For Senior Director: you’ve owned a comparable business or agenda at scale (e.g., P&L, function, multi-year commercial agenda) and settled trade-offs with senior leaders.
  • •Strong analytical and commercial judgment, comfortable working directly with data and challenging assumptions.
  • •A track record influencing senior stakeholders across functions (no reporting-line authority), with AI fluency as a baseline.
Experience:8+ yearsStrategy and operationsBusiness operationsConsultingCorporate strategyMarketplace
Education:Bachelor's
Skills:Analytical thinkingCommercial judgmentCross-functional leadershipExecutive communicationProblem-solving
Tech Stack:AI

Company Brief

Groupon
Operates an online marketplace offering discounted goods, services, and local experiences by connecting consumers with merchants through deal-based promotions, coupons, and e-commerce listings across multiple markets worldwide.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 2008
Glassdoor
Glassdoor: 3.4
WebsiteLinkedIn