Account Operations Specialist II (Manheim)

Serve as the primary liaison for Manheim auction vendors and clients, coordinating and executing account SLA requirements. You’ll resolve client issues across a range of account scopes, coordinate vehicle sale run processes, and ensure timely completion of reconditioning services. In addition, you’ll evaluate vehicles, complete reconditioning estimates, conduct condition report and imaging audits, and educate clients on auction processes while recommending or upselling Manheim/CAI products and services.