Citizens Bank

1 week ago

Citizens Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Greet customers in branch lobbies and help them complete simple transactions using digital tools like mobile apps and ATMs. Provide personalized guidance by recommending solutions that match customers’ financial goals, and connect them with branch Bankers for next steps. Follow cash handling, KYC, and regulatory compliance procedures while delivering exceptional customer service and resolving customer issues.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Greet customers and support branch transactions in the lobby using mobile app and ATM technology.
•Provide personalized advice and solutions aligned with customers’ financial goals.
•Educate customers on bank products and respond to questions and concerns.
•Follow financial policies, cash handling procedures, and state/local laws and regulations.
•Identify customer needs, connect customers to Bankers for next steps, and resolve customer issues.

Pay and Benefits

Salary: USD 20.67 - 25.48 hourly

Perks:Health InsuranceDentalVision401kTuition AssistanceFlexible WorkPaid LeaveParental Leave

Key Requirements

•High school degree or GED.
•Minimum 6 months experience processing transactions (cash and/or digital payments).
•Minimum 1 year demonstrated customer experience recommending and referring products and services.
•Strong listening and communication skills.
•Ability to ask questions, identify customer needs, and problem-solve customer issues.

Education:High School

Skills:CommunicationListeningProblem-solvingCustomer-centric

Tech Stack:Mobile appATMs

Company Brief

Citizens Bank

Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Providence, United States

Founded: 1828

Website

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Citizens Bank

1 week ago

Citizens Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Greet customers and support branch transactions in the lobby using mobile app and ATM technology.
•Provide personalized advice and solutions aligned with customers’ financial goals.
•Educate customers on bank products and respond to questions and concerns.
•Follow financial policies, cash handling procedures, and state/local laws and regulations.
•Identify customer needs, connect customers to Bankers for next steps, and resolve customer issues.

Pay and Benefits

Salary: USD 20.67 - 25.48 hourly

Perks:Health InsuranceDentalVision401kTuition AssistanceFlexible WorkPaid LeaveParental Leave

Key Requirements

•High school degree or GED.
•Minimum 6 months experience processing transactions (cash and/or digital payments).
•Minimum 1 year demonstrated customer experience recommending and referring products and services.
•Strong listening and communication skills.
•Ability to ask questions, identify customer needs, and problem-solve customer issues.

Education:High School

Skills:CommunicationListeningProblem-solvingCustomer-centric

Tech Stack:Mobile appATMs

Company Brief

Citizens Bank

Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Providence, United States

Founded: 1828

Website