Personal Banker II - Fifth Third Star Tower

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Customer focus","Ethical conduct","Risk awareness","Sound decision-making","Professional communication"]

Build and maintain long-lasting relationships with existing and prospective customers, delivering an exceptional customer experience through a consultative sales and service process. Partner with internal teams to resolve issues, tailor recommendations to customers’ financial needs, and analyze credit and financial information to ensure appropriate solutions. Operate within the bank’s risk appetite while following policies, modeling ethical conduct, and representing Fifth Third professionally through verbal and written communication.

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Fifth Third Bancorp
Fifth Third Bancorp
10 hours ago

Personal Banker II - Fifth Third Star Tower

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Build and maintain long-lasting relationships with existing and prospective customers, delivering an exceptional customer experience through a consultative sales and service process. Partner with internal teams to resolve issues, tailor recommendations to customers’ financial needs, and analyze credit and financial information to ensure appropriate solutions. Operate within the bank’s risk appetite while following policies, modeling ethical conduct, and representing Fifth Third professionally through verbal and written communication.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Cultivate, maintain, and enhance customer relationships in an assigned book of business through proactive outreach in person, by phone, or other channels.
  • •Use a consultative approach to uncover customer needs and tailor recommendations, solutions, or advice.
  • •Maintain working knowledge of products, services, and processes offered.
  • •Collaborate with internal partners to ensure customer needs are met and problems are resolved.
  • •Analyze customer credit data and related financial information to align customers with appropriate solutions, while providing required customer support.
Travel: Low travel

Key Requirements

  • •High School Diploma/GED and 1 year customer service experience (or college degree or equivalent military experience).
  • •Experience in a sales environment; financial industry experience is a plus.
  • •Ability to develop comfort level with new household acquisitions and deepen customer relationships.
  • •Capable of analyzing credit and financial information, with strong business acumen and sound decision-making.
  • •Must be registered under the S.A.F.E. Act through the Nationwide Mortgage Licensing System (NMLS) at the time of employment.
Education:High School
Skills:Customer focusEthical conductRisk awarenessSound decision-makingProfessional communication
Licenses:S.A.F.E. Act registration (NMLS)

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
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