Popl

1 month ago

Customer Solutions Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

The Customer Solutions Engineer is a flexible, go-to technical resource embedded within the Customer Success team. Jump in on onboarding calls, guide customers through CRM integrations, mapping, enrichment workflows, and lead routing; run ad hoc onboarding office hours; assist with technical setups, translate customer requirements into actionable setup recommendations, and collaborate cross-functionally to surface product feedback and enable the CX and GTM teams.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Join live customer calls—especially for new accounts that need fast onboarding or setup support.
•Guide customers through CRM integrations, field mapping, enrichment workflows, and lead routing logic.
•Run ad hoc onboarding sessions or office hours to unblock customers in real time.
•Support CSMs by assisting on the technical aspects of implementation and translating requirements into setup recommendations.
•Partner with the Integrations Program Manager to share real-time customer feedback and enable cross-functional teams.

Pay and Benefits

Salary: USD 80,000 - 110,000 annually

Equity and Bonus:Equity

Perks:Remote WorkHealth InsurancePaid LeaveEquity

Key Requirements

•2–5 years experience in a technical customer-facing role (Solutions Engineering, Implementation, RevOps, Technical CSM).
•Strong familiarity with CRM platforms like Salesforce, HubSpot, and Pipedrive, and HR platforms like Azure Active Directory, Workday, and Google Workspace.
•Strong troubleshooting instincts and the ability to explain workflows clearly to non-technical users.
•Independent yet highly collaborative—comfortable working across Success, Product, and Engineering.
•Quick to jump into live calls, proactive in solving blockers, and confident owning the 'how' of implementation.

Experience:2-5 years

Skills:CommunicationProblem-solvingCollaborationTroubleshootingAdaptability

Languages:English

Tech Stack:SalesforceHubSpotPipedriveAzure Active DirectoryWorkdayGoogle WorkspaceZapierAPIsJSON

Company Brief

Popl

Builds NFC-enabled contact-sharing products and a mobile app that let users share digital business cards, social profiles, and contact information instantly by tapping devices or scanning QR codes.

Industry: Hardware Devices

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Headquarters: San Diego, United States

Founded: 2019

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

Popl

1 month ago

Customer Solutions Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Join live customer calls—especially for new accounts that need fast onboarding or setup support.
•Guide customers through CRM integrations, field mapping, enrichment workflows, and lead routing logic.
•Run ad hoc onboarding sessions or office hours to unblock customers in real time.
•Support CSMs by assisting on the technical aspects of implementation and translating requirements into setup recommendations.
•Partner with the Integrations Program Manager to share real-time customer feedback and enable cross-functional teams.

Pay and Benefits

Salary: USD 80,000 - 110,000 annually

Equity and Bonus:Equity

Perks:Remote WorkHealth InsurancePaid LeaveEquity

Key Requirements

•2–5 years experience in a technical customer-facing role (Solutions Engineering, Implementation, RevOps, Technical CSM).
•Strong familiarity with CRM platforms like Salesforce, HubSpot, and Pipedrive, and HR platforms like Azure Active Directory, Workday, and Google Workspace.
•Strong troubleshooting instincts and the ability to explain workflows clearly to non-technical users.
•Independent yet highly collaborative—comfortable working across Success, Product, and Engineering.
•Quick to jump into live calls, proactive in solving blockers, and confident owning the 'how' of implementation.

Experience:2-5 years

Skills:CommunicationProblem-solvingCollaborationTroubleshootingAdaptability

Languages:English

Tech Stack:SalesforceHubSpotPipedriveAzure Active DirectoryWorkdayGoogle WorkspaceZapierAPIsJSON

Company Brief

Popl

Builds NFC-enabled contact-sharing products and a mobile app that let users share digital business cards, social profiles, and contact information instantly by tapping devices or scanning QR codes.

Industry: Hardware Devices

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Headquarters: San Diego, United States

Founded: 2019

Website LinkedIn