Prisoner Custody Officer (Greenford, Greater London, GB, UB6 9AP)

Serco
United Kingdom
Workplace: OnsiteFull timeGBP 27,220 - 39,604 annuallyFunction: Administration & Executive AssistanceSkills: ["Communication","Problem-solving","Teamwork"]

Join Serco as a Prisoner Custody Officer (PCO) in PECS, delivering safe, secure transport and custody services. You’ll work a 24/6 rota across day/evening shifts, receive full training, and have clear progression paths with competitive base pay and overtime potential. Duties include escorting detainees, vehicle checks, and welfare monitoring in a justice/public sector setting.

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Serco
Serco
2 months ago

Prisoner Custody Officer (Greenford, Greater London, GB, UB6 9AP)

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Last checked: 1 hour agoStatus: Live

Job Summary

Join Serco as a Prisoner Custody Officer (PCO) in PECS, delivering safe, secure transport and custody services. You’ll work a 24/6 rota across day/evening shifts, receive full training, and have clear progression paths with competitive base pay and overtime potential. Duties include escorting detainees, vehicle checks, and welfare monitoring in a justice/public sector setting.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Escort detainees between prisons, police stations, and courts, ensuring welfare throughout transport and custody.
  • •Attend briefings and receive detainee, route, and risk details.
  • •Carry out vehicle and equipment checks.
  • •Monitor welfare during transport and conduct checks/comfort stops.
  • •Complete end-of-shift checks, reporting and documentation.

Pay and Benefits

Salary: GBP 27,220 - 39,604 annually
Perks:PensionHealth InsuranceTrainingDiscountsHolidays

Key Requirements

  • •Reasonable fitness for the physical demands of the role.
  • •Strong communication skills (written and verbal).
  • •Ability to stay calm and make decisions under pressure.
  • •Confidence managing behaviour and de-escalating conflict.
  • •Teamwork and the ability to follow processes accurately.
Experience:JusticePublic sectorSecurity
Skills:CommunicationProblem-solvingTeamwork
Languages:English

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn