Brand Ambassador - Cambridge (FTC)

Tapestry
United Kingdom
Workplace: OnsiteFull timeFunction: Business Development & PartnershipsExperience: 2+ yearsSkills: ["Customer focus","Communication","Organisation","Analytical skills","Proactiveness"]

Bring Tapestry’s Coach and Kate Spade brands to life at John Lewis & Partners in Cambridge by delivering an elevated retail customer experience. Drive clienteling, in-store events, and omni-channel engagement to support growth and sales, while monitoring trade performance and presenting actionable plans. Execute visual merchandising standards, manage deliveries and replenishment, and partner with store leadership and teams to build brand visibility and customer loyalty.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Tapestry
Tapestry
2 months ago

Brand Ambassador - Cambridge (FTC)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Bring Tapestry’s Coach and Kate Spade brands to life at John Lewis & Partners in Cambridge by delivering an elevated retail customer experience. Drive clienteling, in-store events, and omni-channel engagement to support growth and sales, while monitoring trade performance and presenting actionable plans. Execute visual merchandising standards, manage deliveries and replenishment, and partner with store leadership and teams to build brand visibility and customer loyalty.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time · 12 months
Job Function: Business Development & Partnerships
Seniority: Mid level

Key Responsibilities

  • •Deliver an exceptional, elevated customer experience using brand training, tools, and resources.
  • •Develop clienteling strategies and support/co-host in-store events and activations to drive engagement and sales.
  • •Track and analyze store performance vs targets, monitor trade results, and present actionable plans as needed.
  • •Execute visual merchandising guidelines to ensure new collections and markdown periods are consistently presented.
  • •Manage product deliveries and replenishment, maintain back-of-house standards, and complete trade reports with key insights.

Pay and Benefits

Perks:Employee AssistancePension ContributionGym MembershipPaid VolunteeringLearning BudgetHealth Insurance

Key Requirements

  • •Minimum of two years’ experience in a retail environment with a proven track record of delivering results.
  • •Available to work varied hours, including evenings, weekends, and bank holidays.
  • •Familiarity with department store operations, including customer service, merchandising, and sales strategies.
  • •Strong communication, organisational, and analytical skills.
  • •Knowledge of current industry trends and the ability to apply insights to enhance business outcomes.
Experience:2+ yearsRetail
Skills:Customer focusCommunicationOrganisationAnalytical skillsProactiveness

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor