Analyst II, CAF Technical Support and Reporting

CarMax
Atlanta
Workplace: OnsiteFull time68,300 - 102,500 annuallyFunction: Customer Support (Service Desk)Experience: 1-3 yearsEducation: bachelorsSkills: ["Problem-solving","Root cause analysis","Communication","Interpersonal skills","Subject matter expertise"]

Analyze CAF data to solve root-cause issues and translate system data into business metrics that drive execution and performance. Maintain and enhance reporting and monitoring dashboards, and support front-line questions tied to system data. Use SQL and DBMS tools (with Snowflake preferred) plus BI/reporting tools to retrieve data, build insights, and improve how CAF interacts with data—while growing technical and analytical skills through mentorship.

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FursaFursa
CarMax
CarMax
2 months ago

Analyst II, CAF Technical Support and Reporting

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Analyze CAF data to solve root-cause issues and translate system data into business metrics that drive execution and performance. Maintain and enhance reporting and monitoring dashboards, and support front-line questions tied to system data. Use SQL and DBMS tools (with Snowflake preferred) plus BI/reporting tools to retrieve data, build insights, and improve how CAF interacts with data—while growing technical and analytical skills through mentorship.
Location: Atlanta
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Conduct root cause analysis to solve data challenges.
  • •Retrieve data using systems and databases.
  • •Own system-data expertise to identify critical data elements and translate them into business metrics.
  • •Maintain existing business reporting and monitoring dashboards across CAF to support execution and performance.
  • •Support enhancements to reports and dashboards and provide front-line support for system data questions or issues.

Pay and Benefits

Salary: 68,300 - 102,500 annually
Equity and Bonus:Equity

Key Requirements

  • •1-3 years of experience in an analytical or technical role.
  • •Bachelor’s degree preferred in an analytical or technical major.
  • •Experience with SQL and DBMS technology; Snowflake preferred (Teradata, Microsoft SQL Server, Oracle, or other major data applications acceptable).
  • •Excellent verbal, written, and interpersonal skills.
  • •Preferred experience with SSRS/Power BI, Tableau, Python, and GitHub/version control.
Experience:1-3 years
Education:Bachelor's
Skills:Problem-solvingRoot cause analysisCommunicationInterpersonal skillsSubject matter expertise
Tech Stack:SQLSnowflakeTeradataMicrosoft SQL ServerOracleDBMSSSRSPower BITableauPythonGitHubVersion control

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn