CarMax

4 weeks ago

Sr. Analyst, CAF Technical Support and Reporting

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Support CarMax Auto Finance end-users by monitoring and troubleshooting complex IT systems operations, responding to outages and business changes, and proactively supporting planned objectives. Lead and assist IT application planning through specifications, configuration, data conversion, testing, and user reporting. Provide business monitoring dashboards and operational reporting, perform root-cause analysis across multiple applications, and mentor junior support analysts while leveraging SQL and database schemas.

Location: Atlanta

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Provide business monitoring for CAF Operations by defining key metrics, extracting data from systems/databases, and translating it into standardized reports.
•Lead and/or support IT systems application planning, development, testing, implementation, customer reporting, and user support, including functional specifications and analysis.
•Evaluate requests by balancing business needs and execution effort, and perform complex root-cause analysis across multiple applications and scenarios.
•Debug and troubleshoot basic to complex system challenges to drive resolutions.
•Mentor junior analysts and lead operational reporting and dashboard efforts for CAF Operations.

Pay and Benefits

Salary: USD 87,500 - 131,300 annually

Equity and Bonus:Equity

Perks:Paid Leave

Key Requirements

•Bachelor’s degree in an IT-related field preferred, or 4+ years of experience in a technical/support role.
•Experience with Microsoft SQL Server scripting and data models.
•Experience with SQL Transmitter, DB Artisans, and Teradata.
•Knowledge of relational DB design/dimensional modeling, database schemas, and data migration/scripting.
•Ability to debug and troubleshoot basic to complex system challenges and perform root-cause analysis.

Experience:4+ years

Education:Bachelor's

Skills:MentoringTroubleshootingRoot cause analysisBusiness influenceData analysis

Tech Stack:Microsoft SQL ServerSQLSQL TransmitterDB ArtisansTeradataServiceNowStructured Query LanguageRelational DB DesignDimensional ModelingUnit TestingAuthentication/AuthorizationServer Side Logic

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

CarMax

Industry: Automotive

Website

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CarMax

4 weeks ago

Sr. Analyst, CAF Technical Support and Reporting

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Atlanta

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Provide business monitoring for CAF Operations by defining key metrics, extracting data from systems/databases, and translating it into standardized reports.
•Lead and/or support IT systems application planning, development, testing, implementation, customer reporting, and user support, including functional specifications and analysis.
•Evaluate requests by balancing business needs and execution effort, and perform complex root-cause analysis across multiple applications and scenarios.
•Debug and troubleshoot basic to complex system challenges to drive resolutions.
•Mentor junior analysts and lead operational reporting and dashboard efforts for CAF Operations.

Pay and Benefits

Salary: USD 87,500 - 131,300 annually

Equity and Bonus:Equity

Perks:Paid Leave

Key Requirements

•Bachelor’s degree in an IT-related field preferred, or 4+ years of experience in a technical/support role.
•Experience with Microsoft SQL Server scripting and data models.
•Experience with SQL Transmitter, DB Artisans, and Teradata.
•Knowledge of relational DB design/dimensional modeling, database schemas, and data migration/scripting.
•Ability to debug and troubleshoot basic to complex system challenges and perform root-cause analysis.

Experience:4+ years

Education:Bachelor's

Skills:MentoringTroubleshootingRoot cause analysisBusiness influenceData analysis

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

CarMax

Industry: Automotive

Website